Student Financial Services is a new collaboration that includes the Office of Financial Aid Administration, the Office of Student Accounts, the Office of Student Scholarships, and the Student Financial Service Center (SFSC). The SFSC is the office that serves as students’ and parents’ go-to place for answers to questions about scholarships, financial aid, and billing.
Please confirm office hours prior to making a trip to Mellencamp Hall. If you need to submit a document that requires someone to witness your signature, please consider the Notary option.
Answers to many questions can be found on our website! If you’re not sure where to look, you can also Ask Pounce, our Chatbot. If you have questions specific to your account, check your PAWS Student Center first for items on your To-Do List and to review any aid offered to you. You can review our PAWS Tutorial if you need help accessing your account.
Office & Phone Availability Hours:
Monday – Thursday: 9 am – 4 pm
Friday: 9 am – 3 pm
Phone:
(414) 229-4541
Email:
Use the contact form or e-mail us at:
finances@uwm.edu (General Financial Aid and Billing Questions)
scholarships@uwm.edu (Scholarship Specific Questions)
Fax:
(414) 229-5699 – most requests for documentation can be accepted via fax
Address:
Student Financial Service Center
University of Wisconsin-Milwaukee
2442 E. Kenwood Blvd., Mellencamp Hall. Room 162
P.O. Box 469
Milwaukee, WI 53201-0469
Advisors are available to assist with more complex questions and can be helpful if you’re looking to spend a little extra time talking through financial aid, billing, and scholarship questions. Unfortunately, due to staffing issues, availability may be limited. Email and phones continue to be the quickest way to have your more general questions answered.
Also, due to current staffing issues, students at the branch campus’ should use the contact information on this page. Solution Center staff may be able to answer general questions.
You can meet with an advisor:
By Video Chat: Appointments are available via custom Microsoft Teams meeting links. This is helpful for sharing screens and seeing your advisor face-to-face. You can join this meeting through your web browser, so you do not need any additional software for this option. Review your confirmation e-mail for steps to joining a video appointment.
By Phone: This is a great virtual meeting option if you don’t have a webcam, or don’t need to share screens. An advisor will call you at the number you indicate, so be sure to provide the best number to reach you. Be prepared to answer a call from an unknown 414 number.
In-Person: While you are not yet able to schedule an in person appointment in advance, drop in on our Walk In Wednesday hours! Any Wednesday that classes are in session you can stop by the SFSC between 9am and 3pm to meet with an advisor on a first come, first serve basis.
Walk In Advising will NOT be available the following dates:
– March 22
Have a general question for the Student Financial Service Center?
Use our contact form to reach out to us by e-mail!
Have a private scholarship to report? Awesome!
If you’re a student, click here to let us know.
If you’re a donor, click here to let us know.
Would you like us to post your private scholarship?
Click here to let us know.
Would you like our staff to present to your group or organization?
Use this form to request a presentation or our presence at an event you are hosting!
The best way to submit documents is via our secure dropbox. You can also mail, fax, and drop documents off in-person during open office hours. Details for all of these can be found below in the Office Hours & Addresses section.