The library is piloting an after-hour chat bot in Fall 2025. LibChat is a pre-programmed, logic-based assistant, not a Generative AI tool. It provides the user with a selection of common questions and answers from our Frequently Asked Questions knowledge bank and library website. Users also have the opportunity to submit a ticket to receive a follow-up from a librarian the following business day.
LibChat will be available on the Ask A Librarian webpage when Research Help Desk is closed.
Contact Kate Ganski, Associate Director for User Services, if you have questions or would like to provide feedback.