Responsible for assisting the Associate Director with the day-to-day billing and receivables operations, including preparation and emailing of monthly statements, entering charges and payments into various databases and managing all account information in our ancillary billing system. Additional tasks may be assigned as needed for business operations.
Hours/Scheduling Requirements
- This is a 12-month position and the Children’s Learning Center is open during spring break and exam weeks.
- Position schedule requires availability 4-5 days per week and a minimum of 15-18 hours per week, preferably 20 hours.
- Ideally seeking a 2-year commitment.
Essential Job Functions
- Managing all account-related information in Procare, the Center’s ancillary billing software system
- Proofing schedule entries in Procare as part of all application/enrollment processes
- Posting payments and extra charges daily
- Posting, reviewing and emailing monthly billing statements
- Answering billing and payment questions
- Tracking accounts with past due balances, sending emails and letters, and assisting with the collections process
- Submitting monthly ageing report to the Financial Department
- Performing monthly revenue and expense reconciliations for the Financial Department
- Tracking status of student parents and discount eligibility each semester and as needed
- Emailing and collecting Tracking Forms each semester and assisting with the annual reporting
Qualifications:
- Minimum Qualifications include:
- UW-Milwaukee Student
- Excellent verbal and written communication skills
- Outstanding customer service skills
- Ability to multi-task and maintain an organized area in a complex environment
- Experience with Microsoft applications
- Preferred Qualifications include:
- Previous billing and accounts receivables or business experience