Outage Details
Outage Description

Microsoft has acknowledged that we may be seeing issues.

“Current status – Oct 9, 2025, 1:33 PM CDT
We are reviewing service telemetry and available information to determine if there is an issue happening and we’ll update this message shortly with our latest findings.This communication serves as a preliminary notification about a potential issue affecting your service.”

Impact to Users

Affected users may be unable to access Microsoft 365 services and features.

Updates

10/09/2025 2:01 PM - Mircrosoft reports, “Oct 9, 2025, 2:01 PM CDT
We’ve taken mitigating action to rebalance traffic to healthy infrastructure and are seeing improvements in service health. We’ll continue to closely monitor the service environment.”

10/09/2025 3:02 PM - Microsoft closed the service incident indicating a status of service restored with the note, “We’ve identified that a portion of network infrastructure in North America was misconfigured, which caused traffic across the region to become unhealthy. We’ve taken mitigating action to rebalance traffic in the affected infrastructure, and we’ve observed service health improve to normal levels across all impacted services.”

More Information
Outage Type: Unplanned Outage
Start Time: 10/09/2025 1:35 PM
End Time: 10/09/2025 3:02 PM
Status: Closed
ID: 1460
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