Tech Timeout
UWM Tech Timeout for the end of the Spring 2026 semester begins on Thursday, May 14, at 12:01 am and ends Thursday, May 28, at 11:59 pm.
Outage Details
Outage Description

To fix a critical issue with the VPN portal, urgent software upgrades will take place this evening affecting remote-access.uwm.edu. The upgrades require a restart of the UWM GlobalProtect VPN portal. During this reboot, new VPN connections will be unavailable. The process is expected to take roughly 20 minutes to complete.

Devices already connected to the VPN should not see an effect.

Impact to Users

Devices attempting to connect their GlobalProtect client to remote-access.uwm.edu will fail during the restart.

Devices already connected should maintain connections without any noticeable effect.

More Information
Outage Type: Planned Maintenance
Start Time: 01/15/2026 10:00 PM
End Time: 01/15/2026 11:00 PM
Status: Closed
ID: 1567
View UWM Help Desk call center hours of operation.