Microsoft Service Outage

A global Microsoft issue is occuring. Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues.

Some features of automated calls may not work.

03/03/2025 1:45 PM - Latest update from Microsoft: We’ve discovered that a modification to an auto attendant application ID record is rejecting Microsoft Teams call queues. We’ve deployed a fix to update the affected application ID record, which will mitigate impact.

03/03/2025 2:20 PM - Latest update from Microsoft: We’ve deployed the configuration to the auto-attendant app and are seeing service functionality improvements as expected. We’re continuing to monitor to confirm the fix is mitigating impact.

03/03/2025 3:05 PM - Final update from Microsoft: Our fix was successfully deployed. After an extended period of monitoring, we’ve confirmed through telemetry that service is restored and impact has been fully remediated.