Billing, Payments and Refunds
My Bill & University Finances
Tuition rates and fees are updated annually. If you have trouble understanding your charges or due dates, contact the Bursar Office right away.
An online Statement of Account is available on your PAWS account. Follow the steps below to view your statement.
- Navigate to the Finance Section on your Student Center page in PAWS.
- Click the link View Billing Statement to display your statement in PDF format. You can print this statement or save it as a file on your PC.
- If you plan to mail a payment to the University, you must print the statement and include the payment coupon from the statement with your payment.
Your online Statement of Account is available “on demand” and contains current account information. You can also view previous term charges and payment history by clicking on the Account Inquiry tab, then the activity sub-tab, and select the term.
If you have problems accessing the online billing statement, please complete the PAWS Help Form by either clicking on the “Help” link located in the PAWS banner at the top of the PAWS sign on page or clicking on the “For Other Help?” link located near the center of that page.
Direct questions to the Bursar Office (414) 229-4914 or via email firstname.lastname@example.org.
First fall 2018 installment is due October 8, 2018
Second fall 2018 installment is due November 7, 2018.
When you register for classes or make changes to your registration using your online Panther Access to Web Services (PAWS) account, you are making a financial commitment to UWM. All students are required to sign a University Credit Agreement. Click on the University Credit Agreement link located on the left hand navigation bar to read more about the agreement.
Failure to view your account does not negate your responsibility to pay by the due date.
- Summer 2018 tuition and fees are due the Friday before your session week begins.
- Fall 2018 tuition and fees are due September 4, 2018.
First Fall 2018 Installment Charge is due October 8, 2018.
Second Fall 2018 Installment Charge is due November 7, 2018.
- UWinterIM 2019 tuition and fees are due January 2, 2019.
- Spring 2019 tuition and fees are due January 22, 2019.
First Spring 2019 Installment Charge due date to be determined.
Second Spring 2019 Installment Charge due date to be determined.
You must view PAWS to determine the correct amount due and due dates. You may pay on PAWS with webCheck or credit card. Please see our section on How to Make a Payment on PAWS. Failure to pay charges by the due date may result in late fees, finance charges and a Bursar Hold placed on your account. The Bursar Hold restricts future registration, transcript release and other campus services.
Tuition and fees are due on the date indicated on your PAWS account regardless of the class start date. Starting this year, University Housing Room and Restaurant Operations Meal Plan charges are due the same date as tuition for semester l and semester ll.
If you pay all financial obligations with a due date prior to the fall due date, plus at least $100.00 toward your fall fees by the fee due date, your eligible charges will be placed on the Installment Payment Plan. If you pay all financial obligations with a due date prior to the spring due date, plus at least $100.00 toward your spring fees by the fee due date, your eligible charges will be placed on the Installment Payment Plan. (See Note below) You are required to complete a University Credit Agreement before class registration. The Installment Payment Plan is not available for the winter or summer semesters. Winter and summer fees are due by the due date indicated on PAWS.
Each fall installment has a due date when payment must be received (early October and early November). Each spring installment has a due date when payment must be received (mid February and mid March). You must view PAWS for exact due dates. Failure to pay your installment or any charge on PAWS by the due date may result in late payment fees, finance charges and a Bursar Hold placed on your account. This hold restricts future enrollment, transcript release and other campus services. Past due PAWS charges and installments are subject to finance charges of 1% per month. See the Installment Payment Plan Section for additional information.
Note: Study Abroad, ESL and Executive MBA fees are not eligible to be paid on the Installment Payment Plan. Monthly Kenilworth rent charges will be added to your PAWS account monthly. These charges are not eligible to be paid on the Installment Payment Plan. The Installment Payment Plan is not available during the winter or summer semesters. FLEX charges are not eligible for the Installment Payment Plan.
View the University Credit Agreement. This link is used to view the agreement only. Students must complete the agreement via PAWS to satisfy this requirement. Please follow these instructions in order to complete the agreement successfully.
- Log into PAWS and click on the Credit Agreement link located in the Finances section of your PAWS Student Center (Home Page). Do not use the Credit Agreement link from the Search box located on your left side navigation.
- Read the Electronic Signature Consent. Then click on “I Consent to Electronic Signature.
- Click Submit. The agreement will display. This is only for you to view. You do not fill information in to the agreement. At this point it is for viewing purposes only. You can allow the agreement to display as you continue. Please note, you will enter information into PAWS pages.
- The Online Credit Agreement page displays on your PAWS account. Complete all applicable fields on this page.
- Click “I Agree.
- Click “Submit.
- The Online Credit Agreement page displays again with the statement “Your signed Credit Agreement has been processed.
- At that time, the hold will be removed from your account.
- The completed agreement is available for you to print.
Direct any questions about the University of Wisconsin Milwaukee Educational Services Credit Agreement to the Bursar Office by calling (414) 229-4914 or via email with email@example.com.
When you register for classes or make changes to your registration using your online Panther Access to Web Services (PAWS) account, you are making a financial commitment to UWM. Failure to view your account does not negate your responsibility to pay by the due date. View PAWS to determine the correct amount due and due dates. You may pay immediately on PAWS with webCheck or credit card. For your convenience, you may pay your tuition, fees, and housing and meal plan charges using several methods: web, mail, depository, and in person. Please read our policy on returned check payments. Third party billing agreements, fee remissions, and financial aid payments are also explained.
Please note: Credit card payments are only accepted online through PAWS. The Cashier’s Office does not accept credit card payments.
Use the following information to assist you in making a web payment for charges on your PAWS account. If you wish to use multiple credit cards or bank accounts to pay your balance, you will need to submit multiple transactions.
Click on the Make a Payment link from the Student Center (Home Page) in PAWS.
Step 1: Specify Payment Amount
Enter the amount you wish to pay.
A 2.5% convenience fee is added to each credit card payment transaction. MasterCard and American Express credit cards are accepted on PAWS.
No convenience fees are charged for webCheck transactions. Double check your payment amount for accuracy.
Step 2: Select Payment Method
Choose Electronic Check or Credit Card.
MasterCard and American Express credit cards are accepted on PAWS. VISA credit cards are not accepted.
A 2.5% convenience fee is assessed on all online credit card payments.
Step 3: Confirm Payment Amount
Verify your payment amount here.
If you wish to proceed with the transaction click CONTINUE TO MAKE PAYMENT.
If you wish to cancel the transaction click CANCEL.
Your payment will be collected through a secure third party payment provider to ensure a safe means of communicating your information.
Step 4: Specify Payment Details
Credit Card Payments:
- Enter your credit card information.
- Complete all available fields.
- Double check your information for accuracy.
Electronic Check Payments:
- Payments made from your bank account require your bank account information.
- Enter Bank Account Type, Routing Number, Account Number, and Name on account. Contact your financial institution if you are unsure of your routing or account numbers. Corporate checks are not allowed.
- Do not enter a check number. Double check your information for accuracy. Incorrect information may result in a $20.00 Returned Check fee assessed on your PAWS account.
Click Continue (Credit card transactions continue to Step 6)
Step 5: Confirm Payment
Review the transaction details for accuracy.
If your payment details are correct and you wish to continue with the transaction, check the box “I agree to the above terms and conditions”. Click Agree & Continue.
If you wish to change your transaction details click Change.
If you wish to cancel the transaction click Cancel.
Step 6: Submit Payment
If the information presented on this page is correct, click SUBMIT.
If the information is incorrect and you do not wish to continue, click CANCEL.
Step 7: Payment Result
Confirmation Details are presented here.
Electronic Check payments have not cleared your financial institution at this time. You will need to view your financial information for actual date of withdrawal.
Click on View Confirmed Payment to see the amount posted to your PAWS account.
If you wish to make another payment, click Make Another Payment.
Have a payment question?
Direct payment questions to the Cashier’s Office or by completing the email form below.
Telephone: (414) 229-5789 or (414) 229-4601
Mitchell Hall room 285.
Make your check payable to the University of Wisconsin Milwaukee. Please follow these guidelines:
- Include the student number in the memo area of your check
- 1 check and 1 payment coupon in an envelope mailed to the address on the coupon: UW Milwaukee, Cashier’s Office PO Box 500, Milwaukee, WI 53201-0500
- Mail overnight payments to:
UW Milwaukee, Cashier’s Office, Mitchell Hall Room 285, 3203 North Downer Avenue, Milwaukee, WI 53211
Allow sufficient time for your payment to reach us. The Cashier’s Office does not accept postmarks and is not responsible for delays with U.S. mail. Your check payment must be credited to your account no later than the fee due date to avoid late payment assessments.
Make checks payable to the University of Wisconsin Milwaukee. Include the 9-digit Student ID number in the memo area of your check. You may use the envelope you received with your invoice or a gold envelope provided near the depository. Do not put cash in the depository.
- Cash in U.S. currency and coin. Retain your receipt as proof of payment.
- Check in U.S. dollars. This includes bank drafts, cashiers, travelers, personal, and business checks. No third party checks are accepted.
- Debit/ATM cards will be scanned and you must enter your PIN as your electronic signature.
Cashier’s Office Business Hours:
Monday: 8:00 am – 4:30 pm
Tuesday: 9:00 am – 4:30 pm
Wednesday: 8:00 am – 4:30 pm
Thursday: 9:00 am – 4:30 pm
Friday: 8:00 am – 4:30 pm
Mail 3rd Party Authorizations to:
Accounts Receivable Office
PO Box 413
Milwaukee, WI 53201-0413
Having a 3rd Party Authorization on file does not remove your responsibility to assure that all tuition and fees are paid. Should your 3rd Party not send a timely payment, the debt will remain on your student account and you will be responsible for any late payment and finance charges.
In addition, if you will be receiving Financial Aid, you should notify the Financial Aid Department (firstname.lastname@example.org) as it could affect your eligibility for aid.
Note: Study Abroad and Executive MBA fees are not eligible for the Installment Payment Plan. Kenilworth rent and miscellaneous charges for loft rental, key replacements, parking, etc. charged by University Housing are not eligible for the Installment Payment Plan. FLEX tuition charges are not eligible for the Installment Payment Plan.
Eligible charges automatically transfer to the Installment Payment Plan after the tuition and fee due date if you have at least $100 applied toward the relevant semester’s charges or have at least $100 in Anticipated Financial Aid visible on your PAWS account, by the tuition and fee due date. You do not need to ‘sign -up’ for the Installment Payment Plan, but you must meet one of the $100 requirements mentioned above and be in good standing to be eligible for the Installment Payment Plan. The Installment Payment Plan charges will automatically adjust during the first two weeks of classes if you add or drop courses or change any of your room or meal plan charges. After the established add/drop date, fall and spring semesters only, charges will no longer transfer to the Installment Payment Plan.
A 1% administrative fee will be assessed after the add/drop date on the unpaid balance on this plan. This non-refundable fee will not change even if your charges increase or decrease.
Fall 2018 installment charges are due October 8, 2018, and November 7, 2018.
Spring 2019 installment charges are due mid February and mid March.
View your PAWS online Statement of Account for tuition assessment, exact installment amounts and due dates, and other charges owed to the University. Failure to pay an installment charge by the due date may result in a Hold placed on your records. This will prevent release of transcripts and diploma, registration, and additional campus services. Installment charges not paid by the due date are subject to finance charges assessed at a rate of 1% per month.
A. If you have not signed the online University Credit Agreement through your PAWS account, you must do so before you will be allowed to register for classes. The University Credit Agreement includes not only the terms of the new Installment Payment Plan but includes the terms for extension of credit for all financial obligations on your Student Financials (PAWS) account and the consequences of failure to meet these terms.
2. Q. Will I need to sign a credit agreement every semester?
A. Once your credit agreement is accepted and you remain in good standing, you will be eligible for the plan every fall & spring semester. You will only need to sign the electronic version of the credit agreement once unless the terms of the agreement change.
3. Q. Do I need to have a co-signer on the agreement?
A. No, you do not need a co-signer.
4. Q. If I sign the credit agreement, do I have to pay on the Installment Payment Plan?
A. The choice is yours. You may pay your full assessment or the minimum payment requirement to utilize the installment plan.. You will only be placed on the Installment Payment Plan if your balance is not paid in full by the published Fee Due Date.
5. Q. When is my down payment due?
A. Your minimum payment is due by the published Fee Due Date each semester. Failure to pay by that date could result in late fees, holds, and finance charges.
6. Q. Should I sign up now for the credit agreement even if I don’t intend to use the Installment Payment Plan this semester?
A. Yes, this agreement covers the extension of credit for all financial obligations, not just the Installment Payment Plan.
7. Q. What charges are eligible for the Installment Payment Plan?
A. Current semester tuition & fees, room charges, and meal plan charges. FLEX tuition charges are not eligible for the Installment Payment Plan.
8. Q. What charges are not eligible?
A. Study Abroad, Executive MBA fees and balances less than or equal to $200.00 are not eligible for the plan. Kenilworth rent and miscellaneous charges for loft rental, key replacements, parking, etc. charged by Housing are not eligible for the plan. FLEX tuition charges are not eligible for the Installment Payment Plan.
9. Q. When will my eligible, unpaid charges be placed on the Installment Payment Plan?
A. Within a few days after the published Fee Due Date, all eligible, unpaid tuition & fees, room, and meal plan charges will be transferred to the Installment Payment Plan.
10. Q. When are my installments due?
A. Your PAWS account shows the exact dates your installments are due.
11. Q. Will I be assessed a fee for using the Installment Payment Plan?
A. Yes. An Installment Payment Plan Administrative Fee is assessed after the second week of classes equal to 1% of the unpaid balance on the plan at that time.
12. Q. Will the Installment Payment Plan Administrative Fee change if my tuition & fees or housing or meal plan charges increase or decrease?
A. No. Once the fee is assessed it will not change even if your charges increase or decrease.
13. Q. Will I be assessed finance charges in addition to the Installment Payment Plan Administrative Fee?
A. As long as you pay each installment in full by the due date no additional finance charges will be assessed. Installment charges not paid by the due date are subject to finance charges assessed at the rate of 1% per month.
14. Q. If I pay my balance off early, can I get my Installment Payment Plan Administrative Fee reduced?
A. No, the fee is not refundable.
15. I am going to apply for financial aid. Can I still use the Installment Payment Plan?
A. Yes, if the amount of financial aid offered to you in one semester is less than your fee assessment and housing/ meal plan charges.
16. Q. How does the Installment Payment Plan show up on my account?
A. Your current semester tuition & fee charges and room and meal plan charges will show a Payment Plan Credit applied to them with a balance due of zero. Three charges will post to your account. The Installment Payment Plan Administrative Fee appears under Administrative Fees for the current semester. Two Tuition & Housing Installment charges appear under Payment Plan for the current semester.
17. Q. What happens if my fees increase or decrease after being put on the Installment Payment Plan? Will it change the amounts due and when these are due?
A. It depends on when the increase or decrease happens. Both installments might get adjusted or just the last installment may adjust. After the final installment is due, Increases in amounts owed may not get transferred to the Installment Payment Plan.
18. Q. Will I receive a bill from the University telling me what I owe?
A. Invoices and monthly billing statements are not mailed to currently registered students. You can view your online Statement of Account at any time by selecting the View Billing Statement link on you PAWS Student Center page.
19. Q. When will this statement be available?
A. The online statement can be produced on demand at any time and displays the most up-to-date information available on your account.
20. Q. I have additional questions that have not been answered here. Who should I talk to?
A. Direct financial aid questions to the Financial Aid Office (414) 229-4541. Direct Installment Payment Plan questions to the Accounts Receivable Office (414) 229-4914.
Late Payment Fee. A one-time $25.00 assessment each term
Finance Charges of 1% per month assessed on the past due principle balance
A Bursar Hold placed on your account that restricts transcript and diploma release, future registration, refunds, and other campus services
Further collection efforts and additional costs to you such as referral to the Wisconsin Department of Revenue, outside collection agency, and or legal proceedings
Beginning with the Fall 2014 semester, students will no longer be subject to class cancellation as a result of not meeting the minimum payment requirement.
Eligible students who wish to participate in the fall Installment Payment Plan, must pay at least $100.00 toward fall charges by the tuition due date. Eligible students who wish to participate in the spring Installment Payment Plan, must pay at least $100.00 toward their spring charges by the tuition due date.
Students who do not pay at least $100.00 toward fall charges by the tuition due date are subject to late payment fees.
Students who do not plan on attending classes after registration must drop their courses on PAWS and withdraw from the university. Click here to access additional withdrawal information and the Registrar’s Add/Drop Calendar. Deadlines are based on the session in which a class is scheduled for a term. Many Fall, UWinterIM, and Spring term classes fall under the Regular session but some are scheduled in a variety of partial-term sessions with different deadlines. In the Summer term, classes are almost always scheduled in partial-term sessions. Tuition responsibility for dropped credits resides with the student.
View PAWS to verify that your remission has waived the appropriate tuition and fees. Some remissions are dependent on a minimum credit requirement before the waiver will pay to a student’s account. If your waiver has not processed, first verify your credit load and add classes, if necessary. Second, if your credit load is correct for your remission type, contact the department that granted you the fee remission.
Students that have graduate appointments must be at the proper credit limit for the remission to waive tuition and fees. If a graduate appointment is waiting for status change or approval for reduced credit load, the remission will not process.
Payroll Deduction is a contractual benefit available to graduate appointments and is limited to Teaching, Project and Research Assistants, and Fellows Fall and Spring only. Submit a Graduate Assistant and Fellowship Certification and Payroll Deduction Authorization form to the Accounts Receivable Office no later than 4:30 PM on the relevant tuition due date. This form is available in the appointing department or the Accounts Receivable Office, Mitchell Hall, Room 295.
For additional information regarding this contractual benefit, visit UWM Graduate Department Publications.
Financial Aid Distribution
Awarded financial aid will begin to post to student accounts ten days before the official start of the semester. Financial aid is credited toward your tuition, fees, room and meal plan charges. Any financial aid monies in excess of your current charges will be mailed to your PAWS mailing address.
If you wish to have any excess aid pay other allowable charges on PAWS, you must sign a Student Financial Aid Authorization Form (see Bursar Online Forms). Return the completed form to the Accounts Receivable Office prior to your financial aid posting to your PAWS account.
You are responsible for paying any portion of your tuition not covered by your financial aid by the fee due date to avoid late payment fees or finance charges. If your financial aid does not pay your total tuition, fees, room and meal charges, your unpaid eligible charges will transfer to the Installment Payment Plan (fall and spring semesters only). See the Installment Payment Plan section on the Bursar website for additional information.
The Cashier’s Office mails financial aid excess cash checks approximately two business days after the refund posts to PAWS provided you have no additional financial obligations. All excess cash checks are mailed to your active mailing address. Undelivered excess cash checks may be replaced 14 days after the mailing date. Direct questions about the status of your excess cash check to the Cashier’s Office, email@example.com or (414) 229-5009. For more information regarding financial aid, visit the UWM Department of Financial Aid website.