Due to the coronavirus (COVID-19), the Financial Aid Office operating hours look a bit different this year, but we are still working to serve the needs of students, faculty, and staff. You can get all your questions answered remotely as the best ways to contact us are via phone or e-mail. Learn more below.
If you’ve got questions about financial aid, try looking through the various pages in the “Finances” section of our website! If you’re not sure where to look, you can ask Pounce the Chatbot in the corner of the page 24/7 and most questions will be answered immediately. If you have an epanther ID, you do have access to information about items that you may still need to submit and any aid offered to you. You can review our PAWS Tutorial if you need help accessing your account.
The best way to submit documents is via mail or fax. Many students will also email documents, but if you choose this option, please mask any social security numbers for additional security.
*Please note that everyone must wear a mask in order to enter the building and our office. In the interest of everyone’s safety, there will be no exceptions made.
Have a general question?
Use this form to reach out to us via e-mail!
Have a private scholarship to report? Awesome!
If you’re a student, click here to let us know.
If you’re a donor, click here to let us know.
Would you like us to post your Private Scholarship?
Click here to let us know.
Would you like our staff to present to your group or organization?
Use this form to request a presentation or our presence at an event you are hosting!
Talk with Us
While we have shut down our physical office, we still have dedicated staff monitoring our phone line and e-mail inbox. Use our contact form to send us your question. Find more ways to contact our office below.
Advising Hours – Now Virtual!
Advisors are available to assist with more complex issues via phone or video chat appointment. Click here to schedule yourself an appointment.
If meeting by phone, an advisor will call you at the number you indicate. Be sure to provide the best number to reach you, and be prepared to answer a call from a 414 number. Video chat appointments are available via custom Microsoft Teams meeting links. You can join this meeting through your web browser, so you do not need any additional software for this option. Review your confirmation e-mail for steps to joining a video appointment.
How to Reach Us
10 AM – 2 PM Monday, Tuesday, and Thursday
Everyone must wear a mask in order to enter the building and our office. In the interest of everyone’s safety, there will be no exceptions made.
While staff will be present to receive any documents you need to turn in, there will be no in person advising. If you have questions please call or set up a phone appointment.
The office will be closed 9/7 for Labor Day.
Phone: (414) 229-4541 – Our line is open 9:00 AM – 3:00 PM Monday through Friday.
Fax: (414) 229-5699 – most requests for documentation can be accepted via fax
Department of Financial Aid, Student Employment, and Military Education Benefits
University of Wisconsin-Milwaukee
2442 E. Kenwood Blvd., Mellencamp Hall. Room 162
P.O. Box 469
Milwaukee, WI 53201-0469