Student Financial Services

Student Financial Services is a new collaboration that includes the Financial Aid Office, the Bursar/Cashier’s Office, the Office of Student Scholarships, and the Student Financial Service Center (SFSC). The SFSC is the office that will serve as students’ and parents’ go-to place for answers to questions about Scholarships, Financial Aid, and Billing.

Please confirm office hours prior to making a trip to Mellencamp Hall. If you need to submit a document that requires someone witnesses your signature, please consider the Notary option.

Answers to many questions can be found on our website! If you’re not sure where to look, you can also Ask Pounce, our Chatbot. If you have questions specific to your account, check your PAWS Student Center first for items on your To-Do List and to review any aid offered to you. You can review our PAWS Tutorial if you need help accessing your account.

Need to Submit Documents to Us?

The best way to submit documents is via mail or fax. Many students will also email documents, but if you choose this option, please mask any social security numbers for additional security. You can also drop documents off in-person during open office hours. Details for all of these can be found below in the How To Reach Us section below.

E-mail Us!

Have a general question for the financial aid office?
Use our contact form to reach out to us by e-mail!

Have a private scholarship to report? Awesome!
If you’re a student, click here to let us know. 
If you’re a donor, click here to let us know.

Would you like us to post your private scholarship?

Click here to let us know.

Would you like our staff to present to your group or organization?
Use this form to request a presentation or our presence at an event you are hosting!

Meet with a Student Financial Service Center Advisor 

Advisors are available to assist with more complex questions and can be helpful if you’re looking to spend a little extra time talking through financial aid, billing, and scholarship questions. Unfortunately, due to staffing issues, availability may be limited. Email and phones continue to be the quickest way to have your more general questions answered. Click here to schedule an appointment! 

Also, due to current staffing issues, students at the branch campus’ should use the contact information on this page. Solution Center staff may be able to answer general questions.

You can meet with an advisor:

By Video Chat: Appointments are available via custom Microsoft Teams meeting links. This is helpful for sharing screens and seeing your advisor face-to-face. You can join this meeting through your web browser, so you do not need any additional software for this option. Review your confirmation e-mail for steps to joining a video appointment.

By Phone: This is a great virtual meeting option if you don’t have a webcam, or don’t need to share screens. An advisor will call you at the number you indicate, so be sure to provide the best number to reach you. Be prepared to answer a call from an unknown 414 number.

In-Person: Due to limited staffing, we are not yet able to host in-person advising appointments.

How to Reach Us

Office & Phone Availability Hours:
Monday – Thursday: 9 am – 4:30 pm
Friday: 9 am – 3 pm

Phone: (414) 229-4541

Email: Use the contact form or e-mail us at:
finances@uwm.edu (General Financial Aid and Billing Questions)
scholarship@uwm.edu (Scholarship Specific Questions)

Fax: (414) 229-5699 – most requests for documentation can be accepted via fax

Address:
Student Financial Service Center
University of Wisconsin-Milwaukee
2442 E. Kenwood Blvd., Mellencamp Hall. Room 162
P.O. Box 469
Milwaukee, WI 53201-0469