Nadya Fouad

Nadya Fouad

Mary and Ted Kellner Endowed Chair of Educational Psychology

Nadya A. Fouad is a faculty member in the Counseling Psychology area of the Department of Educational Psychology. She serves as Special Assistant to the Provost for Conflict Resolution and Chair of the Ombuds Council for the University of Wisconsin-Milwaukee. Dr. Fouad holds thirty years of experience of developing the critical skills necessary for dispute resolution through training and involvement at various levels on campus. Her expertise comes from being a counseling psychologist with a multicultural focus which enables her ability to relate well to people and have an innate sense of fairness and respect for colleagues.


Adrienne Woods

Adrienne Woods

Director, Office of Charter Schools

Adrienne Woods serves as the Director of the Office of Charter Schools (OCS) at UW-Milwaukee. The OCS serves as the administrative and policy division with regard to the University’s role as a charter school authorizing agent. She started her position at UWM on July 1, 2014.  Her interest in the Ombuds Council came from her experience in the field of counseling and education, which have helped strengthen her listening and communicating skills while also fulfilling her interest in helping others. 


Arcetta Knautz

Arcetta Knautz

Director of University Housing and Assistant Dean of Students

Arcetta is director over all functions in University Housing. She has knowledge/experience in working with the Family Educational Rights and Privacy Act (FERPA), Clery Act, Section 504 of Rehabilitation Act, Americans with Disabilities Act (Title I and II), Violence Against Women Act (VAWA), Education Amendments of 1972 (Title IX), Wisconsin Statutes (Ch. 17, 18, and 36, and 51), conflict management and resolution. She is honored to work on the UWM Ombuds Council and members of the UWM community. 


Benjamin Schneider

Benjamin Schneider

Teaching Faculty, Honors College

Benjamin Schneider has been part of the Ombuds Council since 2016. He is a member of the International Ombuds Association (IOA) and is formally trained in the IOA standards of practice and code of ethics. Ben has served on many University committees, including ASHAC, and he is a past member of the Academic Staff Senate. He has been at UWM for more than 20 years and is excited to be a part of a program designed to implement alternative dispute resolution strategies.


Cathy Rossi

Cathy Rossi

Deputy Athletics Director

Cathy Rossi is the Deputy Athletics Director at Milwaukee. Rossi came to UWM after two years as the director of budget and finance at the University of Minnesota and has over 12 years of experience at the NCAA Division I level. Her interest in the Ombuds Council is to play a part in making UWM a positive place to work.


Crystal Carter

Crystal Carter

Clinical Assistant Professor and Field Liaison, Social Work

Crystal D. Carter is a Clinical Assistant Professor and Social Work Field Liaison in the Social Work Department at the University of Wisconsin-Milwaukee. She is a licensed clinical social worker, who was an outpatient psychotherapist for many years. Crystal has a vast amount of experience in the social service field, including in management. It would be an honor to contribute to the campus through the Ombuds Council because I will be able to use my listening, problem solving, and conflict resolution skills to help resolve difficult situations.


David Pate

David Pate (on hiatus)

Associate Professor, Social Work

Dr. David Pate received a Bachelor of Social Work from the University of Detroit, a Master of Arts in Social Work from the University of Chicago, School of Social Service Administration and a Ph.D. in Social Welfare at the University of Wisconsin-Madison. His research projects involve the use of qualitative research methods to examine the relationship of non-custodial fathers of children on welfare and their interaction with their children, the child support enforcement system, the mothers of their children, and the incarceration systems.


Drew Blanchard

Drew Blanchard

Assistant Professor, English and Creative Writing

Drew Blanchard is an Assistant Professor of English and Creative Writing at UWM at Waukesha. Before he entered the world of academia, he worked for a not-for-profit community development corporation in Indianapolis. In his position as an economic development manager, he learned the value of bringing people together to create a community thrives. As a member of the UWM Ombuds Council, he is grateful for the opportunity to help strengthen our academic community in support of the Council’s mission.


Erin Wiggins

Erin Wiggins

Assistant Clinical Professor, American Sign Language Studies

Since her appointment at UWM, Erin has become the advisor to the ASL Living Learning Community and the Signing Student Association, giving her multiple opportunities to assist students resolve conflict with one another and with the university. As a program coordinator of over 500 students per semester, she has moderated student complaints and appeals giving her the experience that makes her an asset to the Ombuds Council.


Jeane Wagner Newton

Jeanne Wagner

Clinical Associate Professor, Social Work

Jeanne Wagner is a Clinical Associate Professor who joined the staff in the Helen Bader School of Social Welfare in 2005 as the Director of Social Work Field Education Programs. Jeanne is a Licensed Clinical Social Worker with extensive clinical, management and administrative experience. Jeanne has addressed employee complaints related to allegations of discrimination and matters related to termination of employment. As a licensed clinical social worker, she has addressed conflict with individuals, couples and families and has assisted clients in achieving positive resolution to their issues. She has served in the role of Ombuds for UWM since 2007.


Miren Boehm

Miren Boehm (on hiatus)

Associate Professor, Philosophy

Miren Boehm has been at UWM for 10 years in the philosophy department. She has degrees in both philosophy and psychology from UCLA and UC-Irvine. Her academic work is only in philosophy. She is thrilled to have the opportunity as a council member to employ her psychology background and help faculty and staff navigate difficult situations.


Rosemary Stelzer

Rosemary Stelzer

Lecturer, Biological Sciences

My current position at UWM is instructional within the Department of Biological Sciences. I am responsible for the instruction of an introductory Anatomy & Physiology course, which is a large enrollment course. As we typically have 400+ students per semester registered for the course, and anywhere from 10-20 TA’s managing labs, conflict resolution is an important part of my job.  Because of this, becoming a member to the Ombuds council seemed like a natural way for me to provide service to the University.  


Sarah MacDonald

Sarah MacDonald

Teaching Consultant, Center for Excellence in Teaching and Learning (CETL)

Since 2018, Sarah MacDonald has been a full-time CETL consultant, specializing in inclusive teaching and conflict transformation. She is also an adjunct instructor for the Master of Sustainable Peacebuilding (MSP) program. She holds a Ph.D. in Religion, Conflict, and Peacebuilding and previously worked internationally in community-led nonviolent activism. Here at UWM, serving on the Ombuds Council is one of the ways she seeks to help others build the skills and confidence needed to dialogue well across difference and to engage conflict constructively.