Wonchan Choi

Wonchan Choi

  • Assistant Professor, School of Information Studies

Assistant Professor


  • PhD in Information Studies, Florida State University
  • Master of Library and Information Science, Pusan National University, South Korea
  • Bachelor of Library and Information Science, Pusan National University, South Korea


Wonchan Choi is an assistant professor at the School of Information Studies, University of Wisconsin-Milwaukee (UWM). He completed a PhD in Information Studies at Florida State University in 2015. Prior to joining UWM in 2017, he worked as a postdoctoral fellow at the Business School at the Worcester Polytechnic Institute in Massachusetts. Dr. Choi’s research program involves studies of information behavior and human-computer interaction (HCI). His research on information behavior focuses on the credibility assessments of online information, which is a crucial aspect of how users seek and use information online. His work in HCI involves the analysis of usability and accessibility of information systems and services on web and mobile platforms, with a focus on evaluating and improving designs for underrepresented user groups, such as older adults and blind and visually impaired users. His research has been published in journals such as the Journal of the Association for Information Science & Technology, Information Processing & Management, Library & Information Science Research, and Journal of the American Medical Informatics Association.


Principal Investigator, Rethinking digital literacy in the age of generative AI: College students’ use of ChatGPT for educational purposes. Research Seed Proposal Grant, College of Community Engagement & Professions, UWM (07/2023–06/2024).

Co-Principal Investigator (with Principal Investigator, Iris Xie), Universal accessibility and usability of digital libraries in the mobile environment: Developing design guidelines to support blind and visually impaired users. Institute of Museum and Library Services National Leadership Applied Research Grant (08/2022–07/2025).

Principal Investigator, Information credibility assessments in social Q&A sites. Research Assistance Fund, UWM (10/2021–06/2022).

Courses Taught

INFOST 310: Human Factors in Information Seeking and Use
INFOST 350: Introduction to Application Development
INFOST 547: User-Centered Interaction Design

Sample Publications

Choi, W., Stvilia, B. & Lee, H. S. (2023). Developing a platform-specific framework for web credibility assessment: A case of social Q&A sites. Information Processing & Management, 60(3), 103321. https://doi.org/10.1016/j.ipm.2023.103321

Choi, W., Park, M.S., & Lee, Y. (2021). Associations between mastery of life and everyday life information-seeking behavior among older adults: Analysis of the Pew Research Center's information engaged and information wary survey data. Journal of the Association for Information Science & Technology, 73(3), 393–406.https://doi.org/10.1002/asi.24556

Choi, W., Wang, S., Lee, Y., Oh, H., & Zheng, Z. (2020). A systematic review of mobile health technologies to support self-management of concurrent diabetes and hypertension. Journal of the American Medical Informatics Association, 27(6), 939–945. https://doi.org/10.1093/jamia/ocaa029

Choi, W. (2020). Older adults’ credibility assessment of online health information: An exploratory study using an extended typology of web credibility. Journal of the Association for Information Science & Technology, 71(11), 1295-1307. https://doi.org/10.1002/asi.24341

Choi, W. (2019). Older adults’ health information behavior in everyday life settings. Library & Information Science Research, 41(4), 100983. https://doi.org/10.1016/j.lisr.2019.100983

Choi, W., Zheng, H., Franklin, P., & Tulu, B. (2019). mHealth technologies for osteoarthritis self-management and treatment: A systematic review. Health Informatics Journal, 25(3), 984–1003. https://doi.org/10.1177/1460458217735676

Choi, W., & Stvilia, B. (2015). Web credibility assessment: Conceptualization, operationalization, variability, and models. Journal of the Association for Information Science and Technology, 66(12), 2399-2414. https://doi.org/10.1002/asi.23543

Teaching Specialization & Interests

Human-computer interaction; Information seeking and use; Information systems analysis, design, and evaluation; Research method

Research Interests by Topic

Human-computer interaction; Information systems and technologies; Health informatics; Users and uses of information systems; Information needs/behaviors of specific groups