On Feb. 1, 2027, Microsoft will retire the SMS (text) and voice (call) options for multi-factor authentication (MFA). Additionally, passkeys are now available as a new MFA method. For more information please review the IT News post detailing all the MFA changes coming.
What is Multi-Factor Authentication (MFA)?
At UWM, protecting your digital identity is a top priority. Multi-factor authentication (MFA) adds an essential layer of protection to your account by requiring two forms of verification: something you know (your password) and something you have (your smartphone). This combination helps ensure that only you can access your account—even if your password is compromised.
MFA is required for access to all UWM online applications, including Microsoft 365, PAWS, and Canvas.
MFA Examples
You may already be using MFA without realizing it. Here are a few familiar scenarios:
- Using an ATM: You need both your bank card and your PIN.
- Paying at the pump: You swipe your credit card and enter your ZIP code.
- Online banking: You log in and receive a security code via text message.
New to MFA
If you’re a currently enrolled student, you’ll be prompted to enroll in MFA the next time you log into a UWM online application such as Microsoft 365, PAWS, or Canvas.
- Review the list of all Microsoft authentication methods available to determine which will be the best choice for you.
- For more information, see the FAQ on Microsoft MFA.
- If you don’t have access to the technology needed to enroll, contact the UWM Help Desk.