Student Financial Services is a new collaboration that includes the Financial Aid Office, the Bursar/Cashier’s Office, the Office of Student Scholarships, and the Student Financial Service Center (SFSC). The SFSC is the office that will serve as students’ and parents’ go-to place for answers to questions about Scholarships, Financial Aid, and Billing.

Please confirm office hours prior to making a trip to Mellencamp Hall. If you need to submit a document that requires someone witnesses your signature, please consider the Notary option.

Answers to many questions can be found on our website! If you’re not sure where to look, you can also Ask Pounce, our Chatbot. If you have questions specific to your account, check your PAWS Student Center first for items on your To-Do List and to review any aid offered to you. You can review our PAWS Tutorial if you need help accessing your account.

Need to Submit Documents to Us?

The best way to submit documents is via mail or fax. Many students will also email documents, but if you choose this option, please mask any social security numbers for additional security. You can also drop documents off in-person during open office hours. Details for all of these can be found below in the How To Reach Us section below.

E-mail Us!

Have a general question for the Student Financial Service Center?
Use our contact form to reach out to us by e-mail!

Have a private scholarship to report? Awesome!
If you’re a student, click here to let us know. 
If you’re a donor, click here to let us know.

Would you like us to post your private scholarship?

Click here to let us know.

Would you like our staff to present to your group or organization?
Use this form to request a presentation or our presence at an event you are hosting!

Meet with a Student Financial Service Center Advisor 

Advisors are available to assist with more complex questions and can be helpful if you’re looking to spend a little extra time talking through financial aid, billing, and scholarship questions. Unfortunately, due to staffing issues, availability may be limited. Email and phones continue to be the quickest way to have your more general questions answered.

While you are not yet able to schedule an in person appointment in advance, drop in on our Walk In Wednesday hours! Any Wednesday that classes are in session you can stop by the SFSC between 9am and 3pm to meet with an advisor on a first come, first serve basis.

Walk In Wednesday is NOT available on the following dates:

  • September 27, 2023

Our staff continue to be available by phone and e-mail during regular business hours, so please reach out with any questions you have!

How to Reach Us

Office & Phone Availability Hours:
Monday – Thursday: 9 am – 4:30 pm
Friday: 9 am – 3 pm

Phone: (414) 229-4541

Email: Use the contact form or e-mail us at: (General Financial Aid and Billing Questions) (Scholarship Specific Questions)

Fax: (414) 229-5699 – most requests for documentation can be accepted via fax

Student Financial Service Center
University of Wisconsin-Milwaukee
2442 E. Kenwood Blvd., Mellencamp Hall. Room 162
P.O. Box 469
Milwaukee, WI 53201-0469