UWM 20|20 Catering: Terms & Conditions

UWM 20|20 Catering

Office Hours: Monday – Friday, 8:00 am – 4:30 pm

Online Catering Request Form UWM 20|20 Catering Menu Download PDF Menu

Planning Guide

Your Catering Coordinator can best serve you when provided quality information about the hosting department(s)/unit(s), the specific event(s), and the diners/guests who will be participating in the program. Please review and be prepared to discuss the following:

Event Details

UWM Catering does not reserve, book or hold space for event usage. Please work with the appropriate events or reservations office to secure your reservation.
Spaces eligible for catering service and delivery will require the following:
- Space is available and appropriate for food service preparation and service.
- UWM Dining & Retail Services (Catering) has access to the building, prep and serviced locations at least two hours prior to the event.
- Adequate tables are reservable, accessible, and appropriate to the space.
- The preparation and service spaces have access to running water and electricity.

UWM Student Union & Outdoor UWM Campus Spaces
- Union Event Services
- 414.229.4828
- Please indicate a desire for catering/food service with space request.
Academic Facilities
Peck School of the Arts Facilities
Other

Secure event date more than 30 days prior to your event date.
Reserve at least one additional hour before and one additional hour after your event times for preparation and take-down.

Guest & Dining Information: Guest Count, Dietary Information, Menu Style, Service Style

30 + days prior to event – Approximate guest count (+/-50 people):
10 working days prior – Refined guest count (+/- 20 people):
7 working days – Final guest count
UWM 20|20 Catering does not plan for walk-in or non-registrant dining at your catered function. All additions, changes, and accommodations made after the final guest count is determined may incur additional charges.

All full-service catering reservations require a minimum food order. If the minimum is not met, UWM 20|20 Catering will provide services for a fee that covers the difference until the minimum is met.
- All buffets have a 30-person minimum.
- Individual menu items may also have a minimum amount that is required for ordering. Please see menu for details.
- Bar/Alcohol Service sale minimums are determined by location, and hosts will be assessed any remaining minimum balance due after sales are tabulated.

Please discuss any allergens or dietary needs with your Catering Coordinator.
UWM 20|20 Catering provides some guidance and information regarding allergen and dietary information on the catering menu, with additional information available at UWM NetNutrition.

Hosting Department(s)/Unit(s): (Department/Group, Planning Contact, Budget, Funding Source)

Each catering event must be booked under a single responsible entity who will uphold the obligations, responsibilities, and costs of the order.
UWM 20|20 Catering can list additional sponsors and co-hosts but will not hold them accountable for the entirety of the order.

The event host must designate a responsible individual as an official liaison and representative for final decisions throughout the planning and event delivery processes.

Charges & Payment

All reservations are subject to an 8.4% sales tax unless payment is made through an approved University account.
If your organization is tax exempt, submit a copy of your Wisconsin State Tax Exempt Certificate when submitting the Payment Authorization & Event Justification Form.

Check (including UWM Foundation)
Credit card
- Visa, MasterCard, Discover, or American Express.
- Credit card payments will be assessed a 2.5% surcharge.
UWM Direct Charge
- PAEJ Form: The Payment Authorization & Event Justification Form is acknowledgment of payment and policies as well as justification for serving food/beverages when a UWM department funding string is used for payment.
- If paying with UWM direct charge and state meal maximums are exceeded, another form of payment is required. If payment is made via a personal cash, check, or credit card, sales tax will be assessed.

Consumable products (food, service, and preparation)
Labor
- Block time – predetermined based on terms of service chosen.
- Hourly
Fees
- Direct service fees (misc.)
- 3rd Party handling/liaison fees
- Penalties

Service Options

Compostable Dinnerware and Utensils
- Break/Reception/Station = $.55/per person
- Buffet = $1.10/per person

Indoor catered events include tablecloths and skirting for the catering table(s) at no additional charge.
Additional linens for dining tables or other event tables can be ordered as follows:
- Tablecloths = $10/each
- Skirting = $20/each

Pickup Order
- Items are picked up from the UWM 20|20 Catering Office
- Requires a minimum food order of $100
- Pickup Fee = 10% of order total
- Does not include linens, set-up, or tear down.
Drop-Off Order
- Items are dropped off at your event location
- Require a minimum food order of $200
- Drop-Off Fee = 15% of order total
- Does not include linens, set-up, or tear down.

UWM Restaurant Operations is responsible for all sales of alcoholic beverages in approved designated campus areas at UWM.
Local liquor, beer, and wine.
Non-alcoholic beverages are always provided.
Includes high quality disposable cups.
- Cash Bar (credit/debit cards only)
  - Guests pay for their own drinks.
- Tally Bar
  - The host is responsible for the cost of all drinks.
  - Drinks are tallied by the bartenders as served.

Fee Details

Catering Labor
1. Calculated at 20% of the entirety of a catered reservation.
2. Includes preparation, set-up, service, and tear down of a catered event.
Attendant Labor
1. Attendants are billed at an hourly rate of $35/hour (3 hour minimum).
  - Minimum includes 1 attendant for 1 hour of service plus set-up and take-down.
2. Attendant needs and numbers will be assessed and determined on an individual event basis by your UWM 20|20 Catering Planner.
Bartender Labor
1. Bartenders are billed at an hourly rate of $50/hour (6 hour minimum).
  - Minimum includes 2 bartenders for 1 hour of service plus set-up and take-down.
2. Bartender needs and numbers will be assessed and determined on an individual event basis by your UWM 20|20 Catering Planner.
Delivery
1. A delivery fee of $100 will be assessed for all catered events serviced outside the UWM Kenwood Campus.
  - Within: E. Edgewood Ave to E. Kenwood Blvd., and N. Downer Ave. to N. Cramer St.
2. The delivery fee will be assessed on an individual event basis.
3. The delivery fee will be waived for events that exceed a food order of $5000.

Direct Service Fee
1. UWM 20|20 Catering will forward all costs of goods and service provisions on an event-by-event basis to the host as needed.
2. These fees will be detailed in advance of the event, whenever possible, in a reservation confirmation containing detailed service information and itemized costs.
3. The event costs and fees, as they exist 7 days prior to the event date, will be delivered and billed as listed unless alternative arrangements are made directly with a UWM 20|20 Catering Planner.
4. Changes, cancellations, or additions made less than 5 days prior to an event are subject to new fees and penalties, and may be added at the discretion of the UWM 20|20 Catering Planner.
3rd Party Vendor Handling Fees
- UWM 20|20 Catering is an important administrator of food policy and safety at UWM, and those responsibilities often apply to 3rd party food products served on campus. When a host is serving a 3rd party menu (or menu items) UWM 20|20 Catering provide:
  - Communication with the vendor
  - Dock delivery set-up
  - Proper handling of the food
  - Payment of invoices to the vendor
  - If/when UWM 20|20 Catering is required to source a menu (or menu items) from a third party, the host will be charged an additional 20% of that outsourced menu’s food charges.
- Plates, linens, and delivery fees are excluded from the calculation of this fee.
Food Safety Violation Fee
- In accordance with the Milwaukee Health Department and dining industry standards, UWM 20|20 Catering does not allow the release of time temperature controlled leftover food to clients or guests.
- The catering staff has been instructed to decline any requests for leftover food or to-go containers.
- If time temperature-controlled food has been removed from the event, a food safety violation fee of $100 may be assessed.
Catering Policy Violation Fee
- UWM SAAP-6-3
- Failure to comply with UWM SAAP 6-3 may result in a $150 Catering Policy Violation Fee assessed on the reservation.

Scheduling & Cancellation Fees

5-Day Cancellation:

Orders/reservations not confirmed by noon, 5 business days prior to the event, will incur a cancellation fee calculated as a percentage of the whole event catering cost. See Schedule B for details.

5-Day Late Scheduling Penalty:

Orders/reservations originated after noon, 5 business days prior to the event, that are deemed achievable, will be assessed a fee calculated as a percentage of the whole event catering cost. See Schedule A for details.

Cancellation Fee:

Any order/reservations cancelled three or fewer business days from the event will incur a cancellation fee will be assessed a fee calculated as a percentage of the whole event catering cost. See Schedule B for details.

Days Prior to Event (Business days)	Service Fee	Maximum Penalty (Up to)
4	5%	$300.00
3	10%	$400.00
2	15%	$500.00
1	20%	$600.00

Days Prior to Event (Business days)	Service Fee	Maximum Penalty (Up to)
4	5%	$400.00
3	10%	$600.00
2	15%	$800.00
1	20%	$1000.00

Regulations

NOTICE: Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase risk of food-borne illnesses.

For small reservations or cost-saving benefits, note the asterisked menu items available for pickup or drop-off. These orders do not include linens, set-up, or tear down.

In accordance with the Alcoholic Beverages Guidelines for Service and State Regulations, UWM Dining & Retail Services is responsible for all sales of alcoholic beverages in approved designated campus areas at UWM. If cash sales or tally sales do not reach the minimum, the client will be required to pay any balance due on the bar minimum.

Due to market volatility, situational need, and/or force majeure, UWM Dining & Retail Services may need to modify, reschedule or cancel service(s). UWM Dining & Retail Services is highly dedicated to the health and wellbeing of residents, staff, and other members of the UWM community and will accommodate as possible to serve our campus.

All active orders/reservations in process by the 7th day prior to service will be treated “as is” and will be produced and fulfilled as ordered. Therefore, the order/reservation will be billed accordingly.

If applicable, a late-change fee will be assessed, calculated as a percentage of the whole event catering cost. See Schedule A for details.

Failure to comply with applicable rules, regulations and policies herein may result in a $150 Catering Policy Violation Fee assessed on the reservation.

Online Catering Request Form UWM 20|20 Catering Menu Download PDF Menu