The Artificial Intelligence (AI) Taskforce will recommend a pilot set of tools that will be made available to campus. Data security – and the types of data involved – are a key driver for the appropriate tools. In some cases, the LLM will integrate data from queries into the model. This might be acceptable for publicly available data, but for much of UWM’s data, the underlying data shouldn’t be used to train models. The appropriate tools for various uses depend on the data security level including:
- Low Risk – data that is publicly available, such as information found out the UWM website, is low risk data. These data can form the basis for AI chatbots that students, prospective students and the campus community can use to access large amounts of data that make up the thousands of webpages that are part of the UWM domain. There is low risk in exposing this data to LLMs – in fact, they may have already used this data in developing their models.
- Moderate Risk – UWM has important confidential or proprietary data such as unpublished work and data that could form the basis of patent applications. These data typically shouldn’t be exposed to free tools and instead should used tools offering “enterprise-level” security.
- High Risk – including information that UWM is obligated to protect including FERPA (the Family Educational Rights and Privacy Act, which governs access to educational information) and HIPAA (the Health Insurance Portability and Accountability Act, which governs privacy of patient data). UWM has a statutory obligation to protect these data, and it should only be exposed to tools offering an appropriate level of projection as certified by the vendor.
AI tools from various vendors are evolving quickly, and the AI Taskforce is working to identify which tools it can offer and support to which users – balancing availability and the cost of service with the impact to our mission. Building on models from other institutions, the proposed campus offerings will include three service tiers:
- Equitable – basic tools made broadly available for UWM users with basic service. These tools will probably be part of the Teams/Windows license offerings for any user with UWM credentials.
- Targeted – expanded tools/services deployed for targeted applications including business operations.
- Special – customized services and tools for research and other applications; these tools might be supported through grants or offered on a limited basis using campus or department funds.