This series of four web-based modules was created for PNCC providers, in collaboration with the Wisconsin Department of Health Services. This series is intended for both new providers and more experienced providers who are looking to improve their knowledge about comprehensive and important skills, such as client-centered interviewing, behavioral health, and the role of care coordination in Wisconsin Medicaid. These are fully asynchronous and include resources and interactive activities, including a certificate for providers who complete the module. The goal of these modules is professional development, and all Medicaid providers must follow Medicaid policy.
Learn more about:
Module 1: Coordinating Prenatal Care for Birthing People
Module 1 provides information about prenatal care coordination practices and about the PNCC benefit in the state of Wisconsin.
This module is 45 minutes long.
Module 2: Client-centered Interviewing Techniques
Module 2 teaches providers how to interview members in a compassionate, non-judgmental, and culturally responsive way. Our hope is that you use the skills learned in this module to promote health equity in your organization and help your members actively engage in their care management and health care.
This module is 80 minutes long.
Module 3: Providing Support and Connecting Birthing People to Behavioral Health Services
Module 3 helps providers learn how to use recent research and evidence-based practices to review available behavioral health services, recommend the right resources, and be successful in coordinating behavioral health for members.
This module is 45 minutes long.
Module 4: Teaming/Coordination Across System of Care
Module 4 teaches how to utilize the skills of internal and external partners achieve the best result for members.
This module is 30 minutes long.