If ASHAC does not otherwise refer or reject a complaint, ASHAC will inform the Academic Staff Member who is the subject of the complaint that the complaint has been accepted and encourage both parties to first seek to resolve the complaint informally, including through UWM’s Office of Conflict Resolution.
If informal resolution cannot be achieved, ASHAC will proceed to initial information gathering and hold a prehearing meeting consistent with ASHAC’s Process and Procedures for Appeals/Grievances/ Complaints.
ASHAC will then move to its formal hearing process consistent with ASHAC’s Hearing Protocol.
Within 10 working days of the conclusion of the formal hearing process, ASHAC will propose a resolution/decision in writing to the complainant and the relevant Academic Staff Member who is the subject of the complaint. If either party disagrees with the suggested resolution and/or does not believe that the complaint has been resolved, they must indicate this to ASHAC in writing within 10 working days of receipt of ASHAC’s proposed resolution.
In such case, ASHAC will forward its recommendations to the Chancellor. The Chancellor’s decision on the complaint is final and not appealable.
At any point, informal resolution of the complaint is possible.