Wired Network and Telephone Services Order

Location and Funding Information

Please, include the full funding string responsible for costs associated with and the location of this request.

Full Funding String*

Fund Organization Program Project

Enter the full funding string (fund, organization, and program; included project number only if applicable).

Campus location*

Select the campus location of this request.

Contact Information

Please, include the name, e-mail, and phone number of the individual responsible for this request.

Contact Person*

First Last

Contact Phone*

Enter 10-digit phone number

Contact Email*

Enter e-mail address

Requested Services

Please, select all services to be requested.

Telephone Services

Add Phone Number(s)
Disconnect Phone Number(s)
Install New Phone Number(s)
Move Phone Number(s)
Install Voice Mailbox(es)
Remove Phone Number(s)
Remove Voice Mailbox(es)

Select a telephone service request.

Data Services

Activate Data Jack(s)
DNS/DHCP Modification
VLAN Modification

Select a data service request.

Repair and Other Services

Funding String Change(s)
Install New Jack(s)
Repair
Quote/Estimate
Toll-Free Number
NOC Technician Supplies
Other services
Provide additional information

Select an miscellaneous request.

Installing Voice Mailbox(es)

Installing means a new, basic voice mailbox will be created for the requested phone number(s).

NOTE: If features other than a new, basic voice mailbox are needed (e.g.: call handler, alternate extension, phantom mailbox, etc.), select Additional Information and provide the details.

Phone Number(s)

Provide the phone number(s) you wish to have a new, basic voice mailbox(s) installed on.

Removing Voice Mailbox(es)

Removing voice mailbox(es) means all voice mailboxes and any associated voice mail features will be removed entirely; all saved data will be lost.

NOTE: There is no charge for this service.

Phone Number(s):*

Provide the phone number(s) you wish to have all voice mailbox(s) removed from.

Adding Phone Number(s)

Adding means you want to put existing phone number(s) on additional jack(s) as well as remaining on their current jack(s).

Required information*

PHONE NUMBER	BUILDING	ROOM NUMBER	JACK NUMBER

Please, complete all fields.

Disconnecting Phone Number(s)

Disconnecting means the phone number(s) will be completely removed from the building, won’t be available for use, all associated features (ie: voice mailboxes, forwarding, special applications, etc.) will be removed, and department will no longer be billed for them.

NOTE: There is no charge for this service.

Required Information*

PHONE NUMBER

Please, complete all fields.

Moving Phone Number(s)

Moving phone number(s) means phone number(s) are removed from one or more jack(s) and installed on one or more jack(s) in another location.

Required Information*

PHONE NUMBER	FROM BUILDING	FROM ROOM #	FROM JACK #	TO BUILDING	TO ROOM #	TO JACK #

Please, complete all fields.

Installing New Phone Number(s)

Installing New Phone Number(s) means a new, unique phone number is needed.

Required Information*

QUANTITY OF PHONE NUMBERS	BUILDING	ROOM NUMBER	JACK NUMBER	INSTALL VOICE MAILBOX? (yes/no)

Please, complete all fields.

Device/Use Case*

Credit card machine
FAX machine
Monitoring device
Alarm
Health/life safety

Select the applicable device/use case to be applied to the new phone number(s).
NOTE: Empl1s, labs, and conference room telephony needs should be met by Teams and can be acquired through the Help Desk.

Removing Phone Number(s)

Removing phone number(s) means phone number(s) will be taken off specified jack number(s); phone number(s) will remain in any other jack number(s) on which they’re located.

NOTE: There is no charge for this service.

Required Information*

PHONE NUMBER	BUILDING	ROOM NUMBER	JACK NUMBER

Please, complete all fields.

Activating Data Jack(s)

Activating Data Jack(s) means there’s data jack(s) available in a location that aren’t currently activated.

DISCLAIMER: Only necessary data jack(s) can be activated; resources will not allow every jack(s), in every room, in every building, to be made active.

Required Information*

BUILDING	ROOM NUMBER	JACK NUMBER	DEPARTMENT	POE (yes/no)	DEVICE**

Please, complete all fields.

**Due to information security concerns, devices that are not allowed include – but are not limited – to non-Bluefin POS/credit card machines, FAX machines, WIFI routers, switches, hubs, etc.. For more information, visit the Information Security Policy and Guidelines page.

Install New Jack(s)

Installing new phone/data jack(s) means there is/are no jack(s) where a connection is desired.

DISCLAIMER: Only necessary data jack(s) can be activated; resources will every jack(s), in every room, in every building, to be made active.

Required Information*

QUANTITY	BUILDING	ROOM NUMBER	JACK TYPE	POE (yes/no)	DEVICE**	PHONE NUMBER (yes/no)	IMMEDIATE ACTIVATION (yes/no)	DEPARTMENT

Please, complete all fields.

**Due to information security concerns, devices that are not allowed include – but are not limited – to non-Bluefin credit card machines, FAX machines, WIFI routers, switches, hubs, etc.. For more information, visit the Information Security Policy and Guidelines page.

Quote/Estimate

Requesting a quote/estimate for jack installation(s) means the approximate cost of an installation is requested prior to the actual install.

Required Information*

QUANTITY	BUILDING	ROOM NUMBER	JACK TYPE	POE (yes/no)	DEVICE**	DEPARTMENT

Please, complete all fields.

**Due to information security concerns, devices that are not allowed include – but are not limited – to non-Bluefin credit card machines, FAX machines, WIFI routers, switches, hubs, etc.. For more information, visit the Information Security Policy and Guidelines page.

If applicable, provide the phone number(s) to be installed (new phone number(s)) or moved/added (specify) at this new jack.

DNS/DHCP MODIFICATION

Requesting a DNS record be modified.

NOTE: There is no charge for this service.

Record*

Adding
Deleting
Changing

MAC/HARDWARE ADDRESS	HOST/DNS NAME	REQUESTED SUBNET	DATA CENTER (yes/no)	DHCP (yes/no)

VLAN MODIFICATION

Requesting a specific VLAN for a network jack.

NOTE: There is no charge for this service.

Required Information*

BUILDING	JACK NUMBER	REQUESTED VLAN

Please, complete all fields.

Funding String Change(s)

Requesting to change the funding string that pays for phone number(s) from the existing funding string to a different funding string. If a new funding string is needed, first request a new funding string request from the UITS Accounting Department then complete this form.

NOTE: There is no charge for this service.

Required Information*

PHONE NUMBER(S)	EXISTING FUNDING STRING	REQUESTED FUNDING STRING

Please, complete all fields

Toll-Free Number

Requesting a toll-free number means our vendor will supply a random, unique 8xx number that will terminate incoming calls to an existing phone number (this can be any phone number type, including a Teams phone number; if a new phone number is needing to be installed, please, request that service above).

PHONE NUMBER*

Phone number that the toll-free number should terminate to.

NOC Technician Supplies

For NOC Technician use only. Supply purchasing is complex. We must always start by searching ShopUW+ and purchasing their if found. If not found at ShopUW+, we must purchase through any active POs. If no POs are active/applicable, we must create a requisition in ShopUW+. Follow-up questions will occur.

Required Information*

MANUFACTURER	PART NUMBER	APPLICATION	DESCRIPTION	LINK	INDIVIDUAL QUANTITY	** "PARTS-ITEMIZER.XLSX" CATEGORY NUMBER (# or no)

Please, complete all fields.

Update "PARTS-ITEMIZER.XLSX"?*

Yes
No

If yes, be sure to include the ** “PARTS-ITEMIZER.XLSX” Category Number for each product in need of updating.

** “PARTS-ITEMIZER.XLSX” Category Numbers:

(use the # to identify which category should be updated for the purchased items)

Access Points
Batteries
Cable – Copper – Backbone
Cable – Copper – Horizontal/Station – Misc
Cable – Copper – Misc.
Cable – Copper – Patch Cables (Preterminated & Bulk)
Cable Management
Cable Tray/Ladder
Cable – Fiber – Backbone
Cable – Fiber – Patch Cables/Jumpers
Connectors
Computer/Video cables and Accessories
Fiber Optic Cleaning Tools
Firestop Materials/Systems
Patch Panels/Termination Blocks/Rack mounted boxes & Accessories
Power Cords/Strips/Surge
Racks/Cabinets
Telephone Equipment
Tools and Expendables
Wall boxes, Face Plates, Surface Mount Duct & Misc.
UPS
Velcro

Repair

Before initiating a repair request, try troubleshooting steps for wired network and/or telephone issues.

NOTE: Requesting a repair may result in charges if found to be a result of end user error.

Required Information*

BUILDING	JACK NUMBER	ROOM NUMBER	PHONE NUMBER	ISSUE	DEPARTMENT

Please, complete all fields.

Other Services and/or Additional Information

Request other services and/or provide additional information.

Required Information*

Please, complete field.