Student Canvas Support Form

Students experiencing technical issues with Canvas can submit a support request with Canvas Tier 1 using the below form.

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Name*

UWM Email*

UWM Affiliation*

School, College, Division*

Faculty and Staff, please see the Support for Instructors webpage.

Type of Support Request*

To help CETL provide the best possible support, choose the kind of support needed.

Stop! Before continuing, you may find these resources useful!

Did You Know

If a student is waiting for enrollment, you can add them as an Observer so they have access to course modules and files.
For-credit students can’t be added to a course as a student without permission from the Registrar’s Office or Graduate School.
Instructors can enroll faculty, staff and UW System people into their course by email address using the People tool. If they don’t teach, take for-credit classes, or are from UW-Madison, they will need to login to Canvas first.
Guests lecturers will need a sponsored account and will need to login to Canvas before you can add them to a course.
Auditors will be added to your course as students automatically once their registration is processed by the Registrar’s Office.

Canvas courses can’t be removed. However, courses in Canvas can be hidden from view. Refer to the following KB article for the recommended strategy to hide unwanted courses.

Canvas – How do I customize my Courses list as an instructor?

Subject*

Tell us the subject of your support request. This will appear as the name of the support ticket.

Your inquiry or request*

Be as descriptive as possible. Doing so will help expedite our response to your inquiry.