PAWS Help Request | PAWS Resources

Please use the form below to let us know of any issues with PAWS. You can also find helpful PAWS information at the links below.

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Date
Your Information
ePanther ID*
Name*
First Last
Email*
Phone*
My Role*
Select the role you are requesting help for.
- Advisor
- Faculty
- Staff
- Student
Security Request*
Is this a security related request?
- Yes
- No
Security Request
Instance*
Comments
Problem Information
Select the instance where problem is occurring.*
Select the issue the problem is regarding.*
Problem Description*
Please provide as much detail as possible, including what you were doing in PAWS that led to the issue. Please include the page name and navigation, if it is a batch process and if so what is the Process Number, and any other details that could help solve the issue.
Error Messages
If any error messages are displaying, please type or copy the message text. Screenshots of the error message can be uploaded in the Attachment section at the end of the form.
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Machine Information
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Browser
Which web browser and version (http_user_agent) is being used
Additional Information
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Comments
Additional comments, including other contact information.
Attachments
Upload any relevant attachments here. PLEASE NOTE: FERPA protected data should NOT be uploaded here. If you need to provide any student details outside of directory information, please provide it once someone has contacted you regarding this issue.
Drop files here or

Max. file size: 5 MB.

Your Information