Milwaukee County Transit System Reduces Weekday Bus Service

Dear Commuter Value Pass Partners:

As part of its ongoing response to the Coronavirus Disease (COVID-19) outbreak, the Milwaukee County Transit System (MCTS) is reducing the amount of bus service offered on weekdays – while ensuring that people can still get to essential jobs and critical destinations.

Starting Monday, March 23, 2020, and lasting until further notice, buses that operate Mondays through Fridays will begin using a schedule that is similar to the one used by MCTS on Saturdays.

This adjustment means that Freeway Flyers – including Route 143: Ozaukee County Express – will not be operating.

Weekend schedules remain unchanged with one exception; Route 137 will not operate to the House of Correction.

Riders can check the Ride MCTS app, RideMCTS.com and Google Maps for Real-Time bus arrival information that will reflect this updated schedule.

As an increasing number of businesses have closed or allowed employees to work from home, MCTS is seeing a significant decrease in ridership. This means fewer buses are needed on the road.

For those who ride MCTS during this health emergency, please follow recommendations from the Centers for Disease Control (CDC) such as establishing safe ‘social distancing’ around other passengers and bus operators. Anyone with fever, cough or shortness of breath should stay home and not ride the bus.

During this reduced service schedule, the MCTS Customer Service Center is available to answer questions during regular business hours (Monday-Friday from 8:00 a.m. to 4:30 p.m.). Please call 414-937-3218 or send messages to customerservice@mcts.org. For questions about Transit Plus, please email tpcomments@mcts.org Many questions about MCTS can be answered by calling our 24/7 automated bus information hotline at 414-344-6711 or by visiting RideMCTS.com.

Future updates from MCTS will be posted at RideMCTS.com/Coronavirus. You’re also encouraged to stay updated by visiting Milwaukee County’s website or the CDC’s website at Coronavirus.gov.

The Latest:

  • Buses that run on weekdays are now using a Saturday schedule.
  • Buses are for essential trips only. This means you should only ride the bus to and from work or critical destinations like hospitals, grocery stores, pharmacies or other places that are allowed to stay open under the state’s ‘Safer at Home’ order.
  • Starting Thursday, April 9 and lasting until further notice, a maximum of 10 passengers will be allowed on a bus at any given time.
  • You must enter and exit the bus through the back door, unless you need help with a mobility device or other ADA accommodation.
  • We are not collecting fare.
  • The MCTS Administration Building, 1942 N. 17th Street, is closed to visitors.

  • How You Can Help:

  • Only ride the bus if you HAVE to.
  • Stay home as much as possible (especially when you are sick).
  • Leave extra room between yourself and others.
  • If possible, wear a face mask or another type of cloth covering your nose and mouth to prevent illness from spreading.
  • Wash your hands often with soap and water. If soap and water are not available, use hand sanitizer.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough or sneeze with a tissue or your elbow.
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