Apple will retire macOS 10 beginning this fall and devices that do not upgrade will no longer receive critical security updates. 

To help get campus Macs ready for the Fall Semester, starting Monday, August 15, 2022, users who can upgrade their Macs will start seeing on-screen notifications to upgrade to the latest version of macOS their computer supports:

• Devices from 2015 and later will be prompted to upgrade to macOS 12
• Devices from 2013-2014 will be prompted to upgrade to macOS 11
• It is strongly recommended that users with devices from 2012 and earlier work with their department heads and business managers to purchase replacement devices.

Please note: Users already running macOS 12 Monterey will not be affected.

In accordance with UW System Administrative Procedure 1036.A, university-owned devices must be kept up-to-date with supported operating systems.

What to Expect from the Upgrade
While the process is similar to installing updates, this will be a full upgrade of Mac’s operating system, bringing new features and functionality to your Mac. Additionally, many software vendors will also drop support for macOS 10. Microsoft Office is just one example of software that only supports the three most recent versions of macOS.

If your device is eligible, you will receive a notification when the upgrade is made available. Select the Upgrade Machine button in the notification window to install the upgrade. Then, click Install to start the process. Please note: this process may take up to an hour to complete. Having trouble accessing Self Service? Visit our KnowledgeBase article!

For questions regarding this change, please contact the UWM Help Desk.

Please note: Existing installs of Microsoft Office will continue to run without the upgrade, however they will no longer receive the updates and features received by others at UWM, which can create document incompatibilities and feature disparity.