Tech Tip: Shared Departmental Numbers

Do you or your department need changes to a shared departmental phone line? An example scenario could be a new employee or someone retiring.

A shared phone number refers to a number that reaches a group of individuals or a department/location. For example, a phone number shared by multiple employees, the front desk for a department, reception area, or call center.

To make changes such as adding a new employee or removing a retiree, please fill out this form.

For information on how to operate a shared or departmental phone line, please review our instructions.

Additionally, you can join us for a free online course through UWM Tech Training. We offer a variety of courses on IT topics including Teams Calls: Shared Phone Numbers. Our next course will be held on Thursday, July 7, 10-11 am, no registration necessary, click here to join.

Can’t make it? That’s ok! You can also watch a past recording of this course here. Additionally, you can download our course resources PDF here.