{"id":103,"date":"2018-08-29T10:41:47","date_gmt":"2018-08-29T15:41:47","guid":{"rendered":"https:\/\/uwm.edu\/swapp\/?page_id=103"},"modified":"2026-04-30T13:11:34","modified_gmt":"2026-04-30T18:11:34","slug":"support-request","status":"publish","type":"page","link":"https:\/\/uwm.edu\/swapp\/support-request\/","title":{"rendered":"Support Request"},"content":{"rendered":"<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_3' style='display:none'>\n                        <div class='gform_heading'>\n                            <p class='gform_description'>If you currently have an application hosted within the SWAPP environment, and are having a issue that you cannot resolve, please use the following form to request additional support.  Depending on the issue the SWAPP Advisory Group may be able to help.\r\n<br><br>\r\nAll required fields are marked with an *.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_3'  action='\/swapp\/wp-json\/wp\/v2\/pages\/103' data-formid='3' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6Let4LkmAAAAAMDytJZITec55NB97k2BiShMXqPE' data-tabindex='0'><input id=\"input_758befbaf0db4f55f79edb12dec25966\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_758befbaf0db4f55f79edb12dec25966\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><ul id='gform_fields_3' class='gform_fields top_label form_sublabel_above description_above validation_below'><li id=\"field_3_4\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_3_4'>\n                            \n                            <span id='input_3_4_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_3_4_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_4.3' id='input_3_4_3' value=''   aria-required='true'     \/>\n                                                <\/span>\n                            \n                            <span id='input_3_4_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_3_4_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_4.6' id='input_3_4_6' value=''   aria-required='true'     \/>\n                                                        <\/span>\n                            \n                        <\/div><\/li><li id=\"field_3_5\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_5'><span class='gform-field-label__text'>Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_3_5' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_3_6\" class=\"gfield gfield--type-phone gfield--phone-format-standard gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_6'><span class='gform-field-label__text'>Phone<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_6' id='input_3_6' type='tel' value='' class='medium'  placeholder='(999) 999-9999' aria-required=\"true\" aria-invalid=\"false\"   data-mask=\"(999) 999-9999\" \/><\/div><\/li><li id=\"field_3_7\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_7'><span class='gform-field-label__text'>Web Development Department\/Unit<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_3_7' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='University Relations &amp; Communications' >University Relations &amp; Communications<\/option><option value='Student Affairs' >Student Affairs<\/option><option value='Graduation School' >Graduation School<\/option><option value='Office of Research' >Office of Research<\/option><option value='College of Letters and Science' >College of Letters and Science<\/option><option value='UWM Libraries' >UWM Libraries<\/option><option value='Other' >Other<\/option><\/select><\/div><\/li><li id=\"field_3_11\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_11'><span class='gform-field-label__text'>Other Web Development Department\/Unit<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_3_11' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_3_1\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_1'><span class='gform-field-label__text'>Site URL or Project Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_3_1' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_3_10\" class=\"gfield gfield--type-multiselect gfield_contains_required field_sublabel_above gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_10'><span class='gform-field-label__text'>Environment<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_3_10'>Which environment are you currently experiencing the issue in?<\/div><div class='ginput_container ginput_container_multiselect'><select multiple='multiple'  size='7' name='input_10[]' id='input_3_10' class='medium gfield_select'   aria-invalid=\"false\" aria-required=\"true\" aria-describedby=\"gfield_description_3_10\"><option value='Development' >Development<\/option><option value='Beta' >Beta<\/option><option value='Production' >Production<\/option><\/select><\/div><\/li><li id=\"field_3_8\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_above gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_3_8'><span class='gform-field-label__text'>Description of issue<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_3_8'>Please include detail about the issue that you are experiencing.<\/div><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_3_8' class='textarea medium'  aria-describedby=\"gfield_description_3_8\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_3' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_3' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_3' id='gform_theme_3' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_3' id='gform_style_settings_3' value='{&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_3' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='3' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='F9vYxCuLxyRaPfLXiDp4lvHhOEIHsDczRasHdzLIyMzIRioWmtZcPx7sGAkF+TfSMBSJ09ZUrRSe2ZpfI50uyX+q2QrKvHKMVTOpxctZhn0xFD8=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_3' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_3' id='gform_target_page_number_3' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_3' id='gform_source_page_number_3' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1159,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-103","page","type-page","status-publish","hentry"],"uwm_unpublish_requested":false,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>UWM Shared Web Application Hosting<\/title>\n<meta name=\"description\" content=\"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uwm.edu\/swapp\/support-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Request\" \/>\n<meta property=\"og:description\" content=\"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uwm.edu\/swapp\/support-request\/\" \/>\n<meta property=\"og:site_name\" content=\"UWM Shared Web Application Hosting\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-30T18:11:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/support-request\\\/\",\"url\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/support-request\\\/\",\"name\":\"Support Request - UWM Shared Web Application Hosting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/#website\"},\"datePublished\":\"2018-08-29T15:41:47+00:00\",\"dateModified\":\"2026-04-30T18:11:34+00:00\",\"description\":\"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/support-request\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/uwm.edu\\\/swapp\\\/support-request\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/support-request\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support Request\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/#website\",\"url\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/\",\"name\":\"UWM Shared Web Application Hosting\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/uwm.edu\\\/swapp\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"UWM Shared Web Application Hosting","description":"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/uwm.edu\/swapp\/support-request\/","og_locale":"en_US","og_type":"article","og_title":"Support Request","og_description":"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.","og_url":"https:\/\/uwm.edu\/swapp\/support-request\/","og_site_name":"UWM Shared Web Application Hosting","article_modified_time":"2026-04-30T18:11:34+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/uwm.edu\/swapp\/support-request\/","url":"https:\/\/uwm.edu\/swapp\/support-request\/","name":"Support Request - UWM Shared Web Application Hosting","isPartOf":{"@id":"https:\/\/uwm.edu\/swapp\/#website"},"datePublished":"2018-08-29T15:41:47+00:00","dateModified":"2026-04-30T18:11:34+00:00","description":"Request support for UWM SWaPP\u2011hosted applications and get help troubleshooting issues across development, beta, or production.","breadcrumb":{"@id":"https:\/\/uwm.edu\/swapp\/support-request\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/uwm.edu\/swapp\/support-request\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/uwm.edu\/swapp\/support-request\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/uwm.edu\/swapp\/"},{"@type":"ListItem","position":2,"name":"Support Request"}]},{"@type":"WebSite","@id":"https:\/\/uwm.edu\/swapp\/#website","url":"https:\/\/uwm.edu\/swapp\/","name":"UWM Shared Web Application Hosting","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/uwm.edu\/swapp\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/users\/1159"}],"replies":[{"embeddable":true,"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":3,"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":222,"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/pages\/103\/revisions\/222"}],"wp:attachment":[{"href":"https:\/\/uwm.edu\/swapp\/wp-json\/wp\/v2\/media?parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}