Dr. Aneesh interviewed on “the boom” podcast

UWM Sociology Professor A. Aneesh is interviewed on Jim O’Connell’s new audio podcast “the boom.” The boom’s second episode, called Phone Work, explores the world of call center work and the humans on the other end of the line who are there to help. It also touches upon the future of customer service. The interview with Dr. A. Aneesh begins at approximately five minutes into the podcast.