Outreach Specialist – Osher Lifelong Learning Institute

The Osher Lifelong Learning Institute (Institute) at the University of Wisconsin Milwaukee (UWM) is a program at the School of Continuing Education (SCE) designed for adults 50 and older who share a love of learning throughout their lifetimes. Members enjoy innovative and enriching programs with others who share their interests. Programs on a variety of topics are held at SCE and the UWM Hefter Conference Center.

Under the general supervision of the Institute Executive Director, the program coordinator will be responsible for initiating, planning, implementing and evaluating quality continuing education curriculum with a broad focus that appeals to Institute membership. This position must have basic knowledge of liberal arts subject matter as well as the wants and needs of older adult populations. He/she must be able to communicate and work with both professional staff and volunteers as program offerings are developed and implemented. The Institute currently offers over 500 programs to over 2,000 members annually, including day tours and extended travel.

The Outreach Specialist will demonstrate a high level of professionalism and effectiveness in successfully supporting the delivery of programs to older adults. Essential goals of this position are to maintain and extend the scope, strength and reputation of the Institute through researching viable options for new programs to expanding the current curriculum, recruit and identify suitable program presenters, and increase overall program enrollments. The program coordinator will assist with executing a growth strategy to implement new and continuing offerings that attract prospective members based on a wide variety of educational offerings.


Program Management (40%)

  • Work with Institute Executive Director and volunteer committees to develop and expand the number of program offerings including short courses, talks, and Go-Explore day trips.
  • Research and identify areas or member program interest.
  • Assist in researching and recruiting short course and lecture presenters.
  • Attend monthly core programming committee and subcommittee meetings and provide support and guidance to volunteer committees.
  • Independently make decisions and take initiative when appropriate.

Program Support (50%)

  • Manage, monitor and respond to program inquiries from current and prospective members.
  • Provide regular reports and updates to institute volunteers to support their program planning.
  • Working with the SCE Conference Services staff, manage space and equipment for classes and presenters to ensure each program has a proper room reservation and supporting technology.
  • Work with Assistant Program Coordinator, institute website to ensure program area content is accurate and reflects correct program information; Monitor and edit as changes occur.
  • Coordinate with SCE Marketing Team, Core Programming Committee volunteers and Assistant Program Coordinator on development and distribution of institute program catalog three time per year.
  • Train and supervise Institute Support Staff to enter registration data into SCE’s Session Entry Tool.
  • Working with SCE Registration Staff, maintain accurate program registration records and program wait lists.
  • Manage Short Course and Osher Talk wait lists. Expand program enrollment and offer new sessions as appropriate.
  • Plan and coordinate fall and spring Institute Distinguished Speakers Series.
  • Working with programming volunteers, recruit, train and evaluate program presenters.
  • Supervise the creation and distribution of program participant rosters.
  • Coordinate joint offerings of music programs with Peck School of the Arts.
  • Working within university financial system, procure supplies necessary to support program offerings.
  • Supervise timely distribution and tabulation of evaluation of all Institute short courses, talks and Go Explore day trips.
  • Supervise work of Assistant Program Coordinator and other program support personnel.
  • Attend and support Institute special events including holiday gala and annual spring luncheon.

Other Expectations and Responsibilities (10%)

  • Collaborate with other SCE staff members.
  • Support the mission and priorities of SCE.
  • Attend SCE meetings and functions.
  • Serve as a member of the Osher Re-entry Scholarship Committee.
  • Other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree
  • Three years of related professional experience
  • Evidence of training in adult education and/or work experience with older adults.
  • Demonstrated experience in program development, implementation, and evaluation.
  • Evidence of strong organizational planning and problem-solving skills.
  • Evidence of excellent communication skills.
  • Demonstrated proficiency working within a Microsoft office environment.
  • Willingness to assist with extended travel programs 2-3 times per year.
  • Ability to maintain flexible hours including nights and weekends to support Institute programs.

Preferred Qualifications

  • Master’s degree preferred.
  • More than three years program or project management experience preferred
  • Five years or more experience working with older adult population
  • Degree or coursework rich in liberal arts curriculum
  • More than three years experience managing volunteers

TYPE OF APPOINTMENT: This is a full time, fixed-term, terminal academic staff position, renewable annually.

SALARY: Hiring Salary Range: Four $42,167(min) -$52,709 (midpoint) 63,251 (max) and is based on prior experience and qualifications. This position has excellent fringe benefits including four weeks annual vacation.

All applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. The following link will take you directly to our position: http://jobs.uwm.edu/postings/29329

Additionally, applicants must complete all required fields and attach any required documents. Applicants must submit a cover letter, resume, and the names and contact information for three professional references. Your cover letter and resume must address your qualifications, experience and knowledge as it specifically relates to the minimum and preferred qualifications of the position as well as why you are interested in applying for this position.

APPLICATION DEADLINE: This is a continuous recruitment. Screening of applications begins on September 27, 2019 and will continue until the position is filled. Applications received after September 26, 2019 may not receive consideration.

AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.