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Quality and Testing Foundations

Project teams are charged with delivering quality products that meet the business needs of stakeholders. So it is critical that they plan for effective evaluation of the solution. In this course, you learn the fundamentals of quality and proving success through testing. Since every organization is unique, this course explores the many possible roles project team members may take in testing and ensuring quality.

This course can be applied to the following certificates:
Data Analysis Certificate
Project Management Certificate


Robert Gormley

Robert Gormley

Robert Gormley is chief essentialist and solutions architect of continuous quality for Expleo USA where he brings total quality management strategy to large and small companies through the implementation of efficient and effective testing. He has 18-plus years of quality ... read more

Who Should Attend

Individuals involved with information technology projects learn the fundamentals of testing in order to build quality into their projects. Examples include: business analysts, project managers, data analysts and quality assurance team members.

Benefits and Learning Outcomes

  • Describe the fundamentals of quality and the role of testing
  • Understand testing techniques and when to use them
  • Create a strategic test plan to ensure project goals have been met
  • Distinguish the roles in testing execution
  • Identify quality metrics that measure project success
  • Build a set of lessons learned to apply to your workplace

Course Outline/Topics

Where Is Your Organization in Driving Quality?

  • Waterfall testing – all at the end
  • Agile testing – at the end of each sprint
  • Comprehensive test cases are being written
  • There are clear responsibilities for unit testing, regression, system testing,   testing across applications, end-to-end testing including external integrations
  • There is a separate QA group who does everything related to testing
  • Backlog of defects continues to grow
  • We allow zero defects when we deploy a project

The Value of Testing

Testing Techniques and When to Use Them

  • Functional vs nonfunctional
  • Usability
  • Regression

Creating a Strategic Test Plan

  • Ensuring that end product fulfills project charter
  • Risk analysis

Pitfalls of Testing

  • Bias
  • Failure to include data that can be measured
  • Project timeline

Testing Execution and the Project Team Roles

  • Ensuring data for key metrics is built into the solution
  • Tying use cases to test cases
  • Waterfall vs agile
  • Effective manual testing
  • Effective automated testing
  • Feedback loop
  • Planning for defect resolution

Quality Metrics – What Does Success Look Like?

Takeaways to Bring Back to Your Organization



"Robert led our group through his material quite smoothly and met us where we were in terms of any understanding we may or may not have had. He kept us on track and did frequent short breaks which I liked instead of doing fewer longer breaks.

Content of the course was well suited to both small organizations (like mine) where few people have many varied responsibilities and larger ones where many people are focused on similar tasks and compose large testing/quality departments."  —  Course participant, May 2021

"Instructor was very personable and knowledgeable. Enjoyed his style very much.

I am not a big fan of group exercises. I have never found them to be especially useful. This time it turned out better because Robert stayed on the line."  —  Polly Muehleman, Business Analyst, Consumers Credit Union, May 2021

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Date: Wed-Fri, Nov 3-5

Delivery Method: Live Online

Time: Wed, Nov 3, 8:00am-1:00pm, Thurs, Nov 4, 8:00am-1:00pm, Fri, Nov 5, 8:00am-Noon

Platform: Zoom

Instructor: Robert Gormley


$845 by Oct 20
$895 after Oct 20

CEUs: 1.4

Enrollment Limit: 20

Program Number: 5020-13898

Note: Participants will receive instructions for logging into Canvas to access course materials and Zoom links prior to the first class.

Registration Deadline: Nov 3

Register Now


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