Invest in your employees and strengthen your organization with our course, On-the-Job Training Techniques.
The role of an on-the-job trainer or supervisor requires a specific set of skills that can vary greatly from formal classroom trainers. We will teach your team how to break a skill down into steps, create rapport quickly, identify skill gaps and coach individuals with clear, specific, behavior-based feedback.
Imagine if your team could gain this valuable skill set while learning to be more comfortable as a supervisor, manager or leader. Think about the possibilities of reducing stress while becoming more effective at coaching others to higher levels of performance. These essential skills help your organization get better results while providing a foundation that will support participants throughout their careers.
Get Started
Flexible and convenient, this course can be held at your organization, at our downtown Milwaukee conference center, online or at another location that works for you. To get started, contact us at sce-customized@uwm.edu.
Benefits and Learning Outcomes
- Identify at least three key skills essential for being an effective on-the-job trainer and coach
- Understand and describe the essential skills that go into training preparation
- Name and describe the three elements of task-based design
- Demonstrate the ability to break down a job into teachable tasks and identify inherent assumptions
- Provide behavior-based feedback
Course Outline/Topics
- Getting to know your gifts
- Becoming a strong coach and trainer
- Breaking down tasks into teachable steps
- Task-based learning design: knowledge, skill and attitude
- Using positive, effective communication inclusive to all backgrounds
- Applying learned methods into your training style
- Giving constructive, timely feedback
- Practicing patience, authenticity and learning
- Wrap-up and creating a learning plan
Who Should Attend
Leader operators, supervisors and others who conduct on-the-job training for new employees and new processes.