On-the-Job Training Techniques
Are you responsible for training employees on the job? The role of an on-the-job trainer or supervisor requires a specific set of skills that can vary greatly from formal classroom trainers. You need to learn how to break a skill down into steps, create rapport quickly, identify skill gaps and coach individuals with clear, specific, behavior-based feedback.
Imagine if you could gain this valuable skill set while learning to be more comfortable as a supervisor, manager or leader. Think about the possibilities of reducing stress while becoming more effective at coaching others to higher levels of performance. These essential skills serve your organization to get better results while providing a foundation that will serve you throughout your career.
This course can be applied to the Master Trainer Certificate.
Instructor
Barbara Burgess is a corporate consultant, coach, program developer, trainer and specialist in the areas of transformational leadership, social and emotional intelligence, women’s leadership and employee empowerment. She has over 30 years of experience in a broad range of industries, ... read more
Who Should Attend
Leader operators, supervisors and others who conduct on-the-job training for new employees and new processes.
Benefits and Learning Outcomes
- Identify at least three key skills essential for being an effective on-the-job trainer and coach
- Understand and describe the essential skills that go into training preparation
- Name and describe the three elements of task-based design
- Demonstrate the ability to break down a job into teachable tasks and identify inherent assumptions
- Provide behavior-based feedback
Course Outline/Topics
- Getting to know your gifts
- Becoming a strong coach and trainer
- Breaking down tasks into teachable steps
- Task-based learning design: knowledge, skill and attitude
- Using positive, effective communication inclusive to all backgrounds
- Applying learned methods into your training style
- Giving constructive, timely feedback
- Practicing patience, authenticity and learning
- Wrap-up and creating a learning plan
Date: 2 Thu, Apr 24-May 1, 2025
Delivery Method: In-person
Time: 9am-3pm CT
Location: UWM School of Continuing Education
Instructor: Barbara Burgess
Fee:
$845 by Apr 10, 2025
$895 after Apr 10, 2025
CEUs: 1.0, PDCs: 10
Enrollment Limit: 20
Program Number: 5040-16139
Note: This class meets in-person Apr 24 and May 1 CT. There are required learning activities to be completed on your own time between live classes.
Registration Deadline: Apr 23, 2025
