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Managing Change During Uncertain Times

This course helps you understand the different types of change and how to use a change management methodology to successfully navigate and implement that change. Learn the importance of identifying key stakeholders in the change process, managing resistance to change and action planning.

Need to upskill your team? We can bring this training to your organization, when and where it is convenient. For more information, visit Customized Training.

This course can be applied to the following certificates:
Business Acumen Certificate
Emerging Leaders Certificate


Julie Jordan

Julie Jordan

Julie Jordan, Change Engineer and Engagement Manager As a Change Management professional, it is a great feeling to help businesses manage change as they move through the various and constant shifts in today’s marketplace. Whether it be helping leaders understand ... read more

Benefits and Learning Outcomes

  • Build your resilience and capacity when dealing with change
  • Implement techniques to manage your team through change
  • Manage change upwardly and laterally

Course Outline/Topics

  • Introduction
    • Goals
    • Expectations
  • Change Management Part 1 – Overview
    • Types of Change
      • Know the differences and when you should use change management methodology
    • Key Roles/Stakeholder Mapping
      • Hands-on practice designing a stakeholder analysis
    • Change Framework
      • Review the framework for managing change
    • Change Leadership/Sponsorship
      • Learn the various levels of sponsorship and their importance to the project
    • Organizational Readiness/Cultural Awareness
      • Hands-on practice using assessments to guide your change plans
    • Communication / Reinforcement
      • Hands-on practice using communication and reinforcement tools to manage your plan
  • Change Management Part 2 – Leading Change Effectively
    • Transitional Change Model
      • Understand what employees experience when a change in announced
    • Self-Assessment
      • Understand where you are at in the transition and how to move forward
    • Managing Resistance
      • Understand the many reasons employees resist change
    • Action Planning
      • Create a transition plan to help employees move forward


"The instructor was very knowledgeable and experienced and knew how to apply the material to real life examples and experiences. The activities were very helpful and enlightening."  —  Participant, 2016

"I really enjoyed that the instructor got everyone involved. The whole class was very discussion based, which I enjoyed because it gave real world examples of the information we were learning. It was a great course and I learned a lot of different strategies that will help me manage change better in the future."  —  Participant, 2017

Date: 2 Fri, June 10-17

Delivery Method: Live Online

Time: 8:30am-Noon CT

Platform: Zoom

Instructor: Julie Jordan


$345 by June 3
$395 after June 3

CEUs: 0.7

Enrollment Limit: 30

Program Number: 5050-14119

Note: This class meets live online via Zoom June 10 and 17 from 8:30am to Noon.

Registration Deadline: June 7

Register Now


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