Employee relations is a necessary and critical component of the role of both managers and Human Resources practitioners. This course teaches best practices for how to manage employee relations issues when they arise, but more importantly, the ways to effectively manage relationships and employee culture proactively to prevent issues from occurring. Participants learn about how to work with the federal laws and agencies regulating employee relations, and do a deep dive into creating an effective organizational structure.
Katie is a leadership coach and culture consultant helping high-potential leaders level up through her company, Team Awesome. She specializes in coaching high-achieving introverts, high-potential Millennial leaders and women of influence, and advises organizations on how to dig deep and ... read more
Who Should Attend
Benefits and Learning Outcomes
Learn the importance of employee relations management and big-picture effects on the organization
Understand the basic federal legislation and agencies related to employee relations
Understand roles and responsibilities of employee relations practices for managers, Human Resources partners, and at the organizational level
Learn best practices for maintaining a positive and engaging workplace culture
Understand how to develop effective employee policies and procedures
Use processes and tools to support employee relations incident or crisis management
Explore methods for conducting internal investigations, analysis, and dispute resolution
How does your company define Employee Relations?
Relationships between managers and teams
Corporate programs around engagement
Incident or Crisis Management
Internal Investigations (harassment, unfairness, misconduct)
"Katie Rasoul was well organized and prepared for the program." — Susan Komarchuk, HR Director, BCDVideo, 2019
"I learned specific approaches, skills and techniques that can be applied on the job." — Danny Sheeran, Hellermann Tyton, 2019
Dates and locations to be announced.