Employee Relations

Employee relations is a necessary and critical component of the role of both managers and Human Resources practitioners. This course teaches best practices for how to manage employee relations issues when they arise, but more importantly, the ways to effectively manage relationships and employee culture proactively to prevent issues from occurring. Participants learn about how to work with the federal laws and agencies regulating employee relations, and do a deep dive into creating an effective organizational structure.


Katie Rasoul

Katie Rasoul

Katie is a leadership coach and culture consultant helping high-potential leaders level up through her company, Team Awesome. She specializes in coaching high-achieving introverts, high-potential Millennial leaders and women of influence, and advises organizations on how to dig deep and ... read more

Who Should Attend


Human Resources

Legal Leaders

Executive Leaders


Benefits and Learning Outcomes

Learn the importance of employee relations management and big-picture effects on the organization

Understand the basic federal legislation and agencies related to employee relations

Understand roles and responsibilities of employee relations practices for managers, Human Resources partners, and at the organizational level

Learn best practices for maintaining a positive and engaging workplace culture

Understand how to develop effective employee policies and procedures

Use processes and tools to support employee relations incident or crisis management

Explore methods for conducting internal investigations, analysis, and dispute resolution



Course Outline/Topics

How does your company define Employee Relations?

Relationships between managers and teams

Corporate programs around engagement

Incident or Crisis Management

Internal Investigations (harassment, unfairness, misconduct)

Employee Relations


"Katie Rasoul was well organized and prepared for the program."  —  Susan Komarchuk, HR Director, BCDVideo, 2019

"I learned specific approaches, skills and techniques that can be applied on the job."  —  Danny Sheeran, Hellermann Tyton, 2019

Dates and locations to be announced.