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Business Analyst Foundations

Learn the tools and skills business analysts need to be key members on project teams. Strengthen your business savvy and understanding of technology as you apply these skills throughout the Business Analysis life cycle as documented in the Business Analysis Body of Knowledge (BABOK®). Enhance your soft skills to become more comfortable in a facilitator role. Whether you are working in an Agile or Waterfall environment, you will benefit from these skills.

This is the recommended first course for those pursuing UWM’s Business Analysis Certificate and is required for the certificate.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

This course can be applied to the following certificates:
Business Analysis Certificate
Project Management Certificate


Sally Anlin, PMP, CSM

Sally Anlin, PMP, CSM

Sally has over 20 years of experience leading teams to deliver high quality technical solutions that meet business needs. Her areas of expertise include: Building, developing and coaching high performing technology teams to meet business goals and objectives. Creating performance ... read more

Benefits and Learning Outcomes

  • Understand the key roles of analysts throughout  projects
  • Improve soft skills (communication, creativity, office politics)
  • Enhance understanding of the relationship among data, decisions and process
  • Gain immediate comprehension of systems thinking and its universal role in the organization

Course Outline/Topics

Seminar Outline


  • The organizational role of business analysts
  • The evolving role of business analysts
  • Business analysis in the context of strategy, operations and projects
  • Business Analysts vs. Project Managers

Business Analyst Tools, Techniques and Skills: Soft Skills

  • Brainstorming: Purpose, techniques, objectives, Do’s and Don’ts
  • Basic Facilitation: Meeting management, meeting logistics, meeting follow-up
  • Communication
  • Office politics
  • Creativity: Convergent and divergent thinking
  • Systems Thinking

Business Analyst Tools, Techniques and Skills: Quantitative Skills

  • Basic statistics and forecasting
  • Data modeling, data behavior, and data flows
  • Business process modeling and flow charting
  • Problem solving

Applying the Life Cycle of Business Analysts

Enterprise analysis

  • Strategic planning and business architecture
  • Feasibility, project scope and business cases
  • Prioritizing projects

Requirements planning and management

  • Team roles and stakeholders
  • Requirements risk approach
  • Estimates, measurements and metrics
  • Managing requirements change

Requirements elicitation

  • Elicitation techniques
  • Documentation and quality control

Requirements analysis and documentation

  • Structure requirements and documentation
  • Business domain models – analyze user and functional requirements
  • Assumptions and constraints
  • Document requirements attributes
  • Validate and verify requirements

Requirements communication

  • Creating a requirements communication plan
  • Managing requirements conflicts
  • Creating a requirements package

Solution assessment and validation

  • Testing and quality assurance
  • Simplicity vs. complexity
  • Accomplishment branding


All Business Analysis courses may be taken individually or as a series to earn the Business Analysis Certificate.


"I enjoyed the case study we carried through the class. It was very informative to hear other groups’ perspectives."  —  Ryan Wimer, Northwestern Mutual, 2020

"The course strongly met my expectations. I also like the fact that the UWM School of Continuing Education has made the effort to become an Endorsed Education Provider for IIBA."  —  Nicole Eiler-Carrigan

Date: Thurs, Jan 28, Mon, Feb 1

Delivery Method: Live Online

Time: 8:30am-4pm CT

Platform: Zoom

Instructor: Sally Anlin PMP, CSM


$845 by Jan 14, 2021
$895 after Jan 14, 2021

CEUs: 1.4, PDUs: 14, PD Hours: 14, CDUs: 14

Enrollment Limit: 24

Program Number: 5027-13014

Note: Participants will receive instructions and course links approximately one week prior to first class.

Registration Deadline: Jan 19, 2021

Register Now