New Manager/Supervisor Certificate

Specifically designed for new or prospective managers and frontline supervisors, the New Manager/Supervisor Certificate offers training in four cornerstones of management: performance management, employee development, employee engagement and employee productivity. Through the program, learn to become accountable for both people and processes; develop and coach employees to improve their productivity, performance and engagement; delegate work effectively; and apply problem-solving and critical thinking within your management role.

This certificate offers four days of face-to-face training and includes takeaway activities to apply in your current work environment. Create action plans to implement on the job and receive templates/forms and other resources to assist with various managerial duties. Work with our expert instructor to strengthen and master your role as a manager/supervisor.

Instructor

Rodney (Buck) Hillestad, B.S.

Rodney (Buck) Hillestad is the founder and president of Hillestad Learning Technologies, a training and development company that specializes in designing and delivering training on leadership, managerial and team skills. Hillestad regularly delivers classes for the University of Wisconsin extensions ... read more

Who Should Attend

Newly promoted or prospective supervisors/managers, existing supervisors/managers who want to improve their skills and entrepreneurs new to supervising staff. This program is most beneficial for those new to their manager/supervisor role or those who have not had the benefit of formal management training.

Benefits and Learning Outcomes

Define the role of a manager and identify how to successfully transition from employee to supervisor
Develop approaches to manage employee performance and provide feedback and coaching
Formulate strategies for effective communication in a variety of situations
Identify methods to improve the productivity and engagement of your employees
Use the skill of delegation to grow employee capability and autonomy
Model and practice efficient problem-solving and critical thinking