All fall 2020 courses and programs will be offered online. For more information, visit


Lean Process Improvement Certificate

Lean is a proven methodology used to create a problem-solving culture that drives successful business results. It takes manufacturing-based principles and applies them to nontraditional industries including health care, insurance, government, utilities and not-for-profits. Applying Lean strategies helps organizations identify complex problems, prioritize their importance and work to solve them. The Lean Process Improvement Certificate utilizes class dialogue, lectures and hands-on simulation to develop a business operating philosophy that streamlines and eliminates waste from the administrative process. Through our program, achieve bottom-line savings, positive business results and improved quality for your organization.

Learning Outcomes

  • Explain how Lean methodologies are used to generate efficient processes
  • Outline the transactional process from start to finish while mapping out problems in value streams
  • Apply Lean tools to evaluate critical problems that streamline and eliminate waste from organizational processes
  • Identify leadership behaviors and practices that sustain Lean improvements
  • Through a capstone project, apply Lean methodologies and principles directly to your organization while receiving hands-on instructor coaching, support and feedback


To get started, enroll in the first module, Lean Process Improvement Module I. Earn the certificate by completing both modules and a capstone project.

Online course formats include live, course-paced, combined or on-demand. Blended courses offer both face-to-face and online components. View the session information on course pages for details.

Lean Process Improvement Module I
Recommended first course

2/16-3/17/2021 Live Online

Lean Process Improvement Module II

4/27-5/19/2021 Live Online


Still Have Questions? Contact Us.

Pam Nellen, Director of Business & Technology Programs

| 414-227-3208