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The English for Healthcare Providers Microcredential is designed to support bilingual Certified Nursing Assistant (CNA) students in refining their English communication skills for the healthcare workplace. Participants will build confidence in patient-centered communication, medical terminology, documentation and professional interactions through interactive, real-world healthcare scenarios. By completing this microcredential, learners will be better prepared for CNA employment, job interviews and effective collaboration within healthcare teams.
Learning Outcomes
- Communicate effectively with patients, families, supervisors and medical teams
- Use medical terminology and common phrases accurately in professional settings
- Follow and provide step-by-step instructions for patient care activities such as bathing, feeding, mobility and medication reminders
- Report changes in patients’ conditions clearly and concisely using structured techniques like SBAR (Situation, Background, Assessment, Recommendation)
- Navigate electronic health records (EHR) systems confidently, completing documentation accurately
- Employ improved listening and pronunciation strategies to enhance verbal interactions in healthcare environments