Business Communication Certificate

In today’s complex, global business environment, effective written and spoken communication are an integral part of being a successful business professional. UWM’s Business Communication Certificate focuses on building and improving your communication skills to better project a professional image to clients and colleagues. Learn how to produce clear, concise and powerful messages, develop techniques to deliver engaging presentations, enhance your listening skills and more. Utilize the real-world experience of professional instructors within small group sessions to strengthen your relevant workplace skills.

This certificate will no longer be offered as of fall 2020. Please contact Pam Nellen at 414-227-3208 or for more information.

Learning Outcomes

  • Develop written, verbal and interpersonal communication skills
  • Identify the components and importance of a strategic communication plan
  • Illustrate how to effectively collaborate with customers and employees
  • Evaluate communication styles to improve active listening
  • Devise techniques for managing difficult conversations
  • Present a professional image to clients and colleagues


Earn your certificate by completing 5 core courses and 2 elective courses.

CORE COURSESSpringSummerFallPrice
Developing a Strategic Communication Plan


Effective Interpersonal Communication Skills


Effective Speaking and Presentation Skills


Emotional Intelligence: Dealing With Difficult People, Including Yourself!


Writing for Business


Facilitation Techniques for Achieving Consensus


Influence Without Authority: Manage People and Projects Up, Down and Sideways


Write High-Impact Copy for Your Website


ONLINE COURSESSpringSummerFallPrice
Technical Writing for NonwritersOnline, Register any time$289

Still Have Questions? Contact Us.

Pam Nellen, Director of Business & Technology Programs

| 414-227-3208

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