Ombuds Council Members

Nadya Fouad Mary and Ted Kellner Endowed Chair of Educational Psychology. Nadya A. Fouad is a faculty member in the Counseling Psychology area of the Department of Educational Psychology. She serves as Special Assistant to the Provost for Conflict Resolution and Chair of the Ombuds Council for the University of Wisconsin-Milwaukee. Dr. Fouad holds thirty years of experience of developing the critical skills necessary for dispute resolution through training and involvement at various levels on campus. Her expertise comes from being a counseling psychologist with a multicultural focus which enables her ability to relate well to people and have an innate sense of fairness and respect for colleagues.
Adrienne Woods Director, Office of Charter Schools. Adrienne Woods serves as the Director of the Office of Charter Schools (OCS) at UW-Milwaukee. The OCS serves as the administrative and policy division with regard to the University’s role as a charter school authorizing agent. She started her position at UWM on July 1, 2014.  Her interest in the Ombuds Council came from her experience in the field of counseling and education, which have helped strengthen her listening and communicating skills while also fulfilling her interest in helping others. 
Ann Dietrich Clinical Associate Professor, Physical Therapy. Ann Dietrich completed her BS in Physical Therapy at the University of Wisconsin-Madison and her M.S. in Kinesiology at UWM. She is currently a Clinical Associate Professor in the Doctor of Physical Therapy (DPT) Program, where she functions as the Director of Clinical Education. In this role she maintains strong relationships between the UWM DPT program and a wide variety of community clinical partners. Prior to her employment at UWM, Professor Dietrich was employed in various mid-level management and senior leadership positions at healthcare and human service organizations.
Arcetta Knautz Director of University Housing and Assistant Dean of Students. Arcetta is director over all functions in University Housing. She has knowledge/experience in working with the Family Educational Rights and Privacy Act (FERPA), Clery Act, Section 504 of Rehabilitation Act, Americans with Disabilities Act (Title I and II), Violence Against Women Act (VAWA), Education Amendments of 1972 (Title IX), Wisconsin Statutes (Ch. 17, 18, and 36, and 51), conflict management and resolution. She is honored to work on the UWM Ombuds Council and members of the UWM community. 
Ben Schneider Senior Lecturer, Honors College. Senior Lecturer Benjamin Schneider (Indefinite-L&S) holds a PhD in English/Film Studies and is thrilled to be part of the Ombuds Council.  In addition to his teaching and administrative roles in Film Studies, Ben has served on many University committees, including ASHAC, NRTR, and he is a past member of the Academic Staff Senate.  Ben has been at UWM since 2002 and is very excited to be a part of a program designed to implement alternative dispute resolution strategies.
Cathy Rossi Deputy Athletics Director. Cathy Rossi is the Deputy Athletics Director at Milwaukee. Rossi came to UWM after two years as the director of budget and finance at the University of Minnesota and has over 12 years of experience at the NCAA Division I level. Her interest in the Ombuds Council is to play a part in making UWM a positive place to work.
Crystal Carter Clinical Assistant Professor and Field Liaison, Social Work. Crystal D. Carter is a Cliniical Assistant Professor and Social Work Field Liaison in the Social Work Department at the University of Wisconsin-Milwaukee. Shee is a liceensed clinical social workeer, who was an outpatient psychotherapist for many years. Crystal has a vast amount of experience in the social service field, including in management. It would be an honor to contribute to the campus through the Ombuds Counsil because I will be able to usee my listening, problem solving, and conflict resolution skills to help resolve difficult situations.
David Pate Associate Professor and Department Chair, Social Work. Dr. David Pate received a Bachelor of Social Work from the University of Detroit, a Master of Arts in Social Work from the University of Chicago, School of Social Service Administration and a Ph.D. in Social Welfare at the University of Wisconsin-Madison. His research projects involve the use of qualitative research methods to examine the relationship of non-custodial fathers of children on welfare and their interaction with their children, the child support enforcement system, the mothers of their children, and the incarceration systems.
Drew Blanchard Assistant Professor, English and Creative Writing. Drew Blanchard is an Assistant Professor of English and Creative Writing at UWM at Waukesha. Before he entered the world of academia, he worked for a not-for-profit community development corporation in Indianapolis. In his position as an economic development manager, he learned the value of bringing people together to create a community thrives. As a member of the UWM Ombuds Council, he is grateful for the opportunity to help strengthen our academic community in support of the Council’s mission.
Erin Wiggins Assistant Clinical Professor, American Sign Language Studies. Since her appointment at UWM, Erin has become the advisor to the ASL Living Learning Community and the Signing Student Association, giving her multiple opportunities to assist students resolve conflict with one another and with the university.  As a program coordinator of over 500 students per semester, she has moderated student complaints and appeals giving her the experience that makes her an asset to the Ombuds Council.
Jacques du Plessis Associate Professor, Information Studies. Jacques C. du Plessis is an Associate Professor in the School of Information Studies at UWM. He has a PhD from Utah State University (2002: Instructional Technology). His research covers foreign language acquisition, learning tools for the blind, the library of the future, and a macro perspective of the objectives of education. Jacques has been trained as a facilitator by the Zeidler Center for Public Discussion. He is on the board of the Wisconsin Institute for Peace and Conflict Studies.
Jeanne Wagner Newton Clinical Associate Professor, Social Work. Jeanne Wagner is a Clinical Associate Professor who joined the staff in the Helen Bader School of Social Welfare in 2005 as the Director of Social Work Field Education Programs. Jeanne is a Licensed Clinical Social Worker with extensive clinical, management and administrative experience. Jeanne has addressed employee complaints related to allegations of discrimination and matters related to termination of employment. As a licensed clinical social worker, she has addressed conflict with individuals, couples and families and has assisted clients in achieving positive resolution to their issues.  She has served in the role of Ombuds for UWM since 2007.
Miren Boehm Associate Professor, Philosophy. Miren Boehm has been at UWM for 10 years in the philosophy department.  She has degrees in both philosophy and psychology from UCLA and UC-Irvine.  Her academic work is only in philosophy. She is thrilled to have the opportunity as a council member to employ her psychology background and help faculty and staff navigate difficult situations.
Nathan Jung Lecturer, English. Nathan Jung is a Lecturer in the English department at UWM, where he teaches courses in professional writing. He seeks to promote a positive workplace at UWM by drawing on his previous experience mediating conflict in academic leadership roles at the University of Toronto and Loyola University Chicago, where he worked closely on facilitating communication between contingent faculty and academic administration. 
Reenen Biddulph Operations Assistant, Office of the Provost. Reenen has been with UWM, working in the Office of the Provost, since 2014 after moving from South Africa to Milwaukee. He is honored to be able to assist UWM colleagues in finding solutions for workplace conflicts. Reenen has 25 years of experience in interviewing, interrogation, polygraph interviewing, mentoring, hostage negotiations, non-verbal communication, journalism and people management.
Rosemary Stelzer Lecturer, Biological Sciences. My current position at UWM is instructional within the Department of Biological Sciences.  I am responsible for the instruction of an introductory Anatomy & Physiology course, which is a large enrollment course.  As we typically have 400+ students per semester registered for the course, and anywhere from 10-20 TAs managing labs, conflict resolution is an important part of my job.  Because of this, becoming a member to the Ombuds council seemed like a natural way for me to provide service to the University.   
Sarah MacDonald Teaching, Learning, and Technology Consultant. Sarah MacDonald is a consultant at the Center for Excellence in Teaching and Learning (CETL), where she specializes in inclusive pedagogy and conflict transformation. She holds a Ph.D. in Religion, Conflict, and Peacebuilding and has previously worked internationally in community-led nonviolent activism. Here at UWM, serving on the Ombuds Council is one of the ways she seeks to support people in building the skills and confidence needed to dialogue well across difference and to engage conflict constructively.