This fall, we will begin the information-gathering portion of Phase 2 of the Teams Implementation project. Phase 2 will focus on migrating shared phone numbers to Microsoft Teams. A shared phone number refers to a number that reaches a group of individuals or a department/location. For example, a phone number shared by multiple employees, the front desk for a department, reception area, or phone tree.
For more information about Phase 1 of the project, please see the project Phase 1 page. A small number of individual phone numbers are still in Phase 1 and will be migrated with Phase 2.
What to expect
- Project team members will reach out to representatives from areas around campus to confirm shared phone numbers and will discuss the purpose and usage of the phone number
- A member of the project technical team will finalize and confirm the details of the phone number
- Once a date is established, representatives will be informed of the date of the migration of the phone number to Teams
- After migration, the shared phone number is only accessible through Microsoft Teams