• Visit our COVID-19 website for information about UWM’s response to the pandemic.

Phase 1

In June of 2020 the Calling feature was added to Microsoft Teams for UWM faculty and staff. This was the first step in a major telephony project for UWM – uniting all communication tools under one platform (Office 365) and migrating our telephone lines to Microsoft Teams.

In August we were able to complete the first phase of this project, migrating individual phone numbers from our current landline phone system (Centrex) to Microsoft Teams. A small number of individual phone numbers are still in Phase 1 and will be migrated with Phase 2. An individual phone number refers to a direct number assigned to an employee at UWM. This number would be the phone number someone would call to speak to a specific employee directly or to leave a voicemail.

Are you ready for Teams Calls? Check out the Interactive Teams Calls Checklist to see what you need to do to be prepared.

Received a new phone number during this phase of the project? For directions on how to update your phone information so that your current phone number appears in the UWM directory, see this UWM Knowldgebase Article.