Landlord Complaint Form
This is a form (below) for complaints from renters about landlords (negligence, disrepair, etc.). This form may be filled out by long-term residents affected as well as by student renters. The complaint form assists the Neighborhood Housing Office in keeping track of less-than-ideal landlords. If filing a complaint you will need a copy of your lease (if you were provided one).
Anyone listing on the NHO Website will be given thirty (30) calendar days to resolve the violation/complaint so as not to lose the limited listing license. The limited listing license will be suspended during the thirty (30) day period to cure. NHO will follow-up with the complainant to determine if the violation has been remedied. Landlords may also notify the NHO when the complaint has been satisfactorily resolved. A Landlord, Owner or Property Manager will be notified via US Mail, telephone or email that a complaint has been filed against a property under that party’s control. Only one complaint of similar nature will be allowed to be filed per address. If an additional complaint is filed within the same six month period it must be a separate violation from the original complaint. Duplicate complaints can be filed every six months.
A violation will likely incur the follow status:
1 complaint = a three month suspension from the Neighborhood Housing Office Website
2 complaints = a six month removal from the Neighborhood Housing Office Website
Any additional complaints can result in a permanent bar of that landlord or property management person or entity from posting on the Neighborhood Housing Office Website
More information regarding the landlord complaint process can be found here: https://uwm.edu/neighborhoodhousing/landlord-complaints/
A database of complaints will be kept in the NHO. All UWM community members have the right to view these complaints at any time. All complaint replies will be considered by the Coordinator of Neighborhood Housing. The Coordinator of Neighborhood Housing’s decision is final. Students living in properties under a suspended listing may not be allowed to post their Room for Rent or Sublease on the NHO Website. A Property Manager, Owner or Landlord who is refused listing or is de-listed under the provisions of this program shall not be permitted to re-list for a period of six to twelve months and only if the Property Manager, Owner or Landlord first satisfies NHO with substantial written evidence that the problems with tenant complaints and chronic code violations have been resolved.