{"id":30731,"date":"2021-06-04T12:55:36","date_gmt":"2021-06-04T17:55:36","guid":{"rendered":"https:\/\/uwm.edu\/libraries\/?page_id=30731"},"modified":"2026-03-23T10:32:53","modified_gmt":"2026-03-23T15:32:53","slug":"outage","status":"publish","type":"page","link":"https:\/\/uwm.edu\/libraries\/about\/outage\/","title":{"rendered":"Emergency Library System Outage Contacts"},"content":{"rendered":"\n

Atlas (ILLiad AKA Interlibrary Loan)<\/strong>
service@atlas-sys.com<\/a>
emergency@atlas-sys.com<\/a>
1-800-567-7401 Ext. 1<\/p>\n\n\n\n

Ex Libris (Alma, Primo AKA Search@UW)
<\/strong>System Status<\/a>
information.systems@exlibrisgroup.com<\/a>
1 (888) 410-6267 (state you are from Milwaukee WI)<\/p>\n\n\n\n

EZproxy
<\/strong>UWM Libraries System Status<\/a>
Karl Holten<\/a>
414-229-5480<\/p>\n\n\n\n

Madison Library Technology Group
<\/strong>Madison DOIT IT Status<\/a>
Library Technology Group (LTG) Help Desk<\/a>
(608) 262-8880<\/p>\n\n\n\n

OCLC (CONTENTdm, WorldCat, Connexion, EZproxy support)<\/strong>
System Status<\/a>
support@oclc.org<\/a>
1-800-848-5800<\/p>\n\n\n\n

Springshare (LibGuides AKA Research & Course Guides, LibAnswers AKA Ask a Librarian)<\/strong>
info@springshare.com<\/a>
(800) 451-3160 x1<\/p>\n\n\n\n

University Relations (WordPress)
<\/strong>Support Form<\/a><\/p>\n\n\n\n

UWM Network Operations Center (Network Connectivity, UWM WiFi)<\/strong>
Network Operations<\/a>
noc@uwm.edu<\/a>
(414) 229-5800<\/p>\n\n\n\n

UWM Campus IT Help Desk<\/strong>
Current Systems Status<\/a>
Request Support<\/a>
help@uwm.edu<\/a>
(414) 229-4040<\/p>\n\n\n\n

UWM Campus Information Security (Virus, Security Alerts)<\/strong>
Office of Information Security<\/a>
Computer Security Report<\/a>
(414) 229-1100<\/p>\n\n\n\n

UWM Library Learning Commons Computer Lab<\/strong>
Campus Computer Labs (CCL)<\/a>
(414) 229-6418<\/p>\n\n\n\n

UWM Campus W\u0113pa Printers
<\/strong>Help & Support<\/a>
Help@WepaNow.com<\/a>
+1 (800) 675-7639<\/p>\n\n\n\n

UWM Digital Commons (bepress)
<\/strong>UWM Libraries System Status<\/a>
support@bepress.com<\/a>
(510) 665-1200 x2<\/p>\n","protected":false},"excerpt":{"rendered":"

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