ITIL LifecycleThe UWM ITSM Program
The purpose of the UWM Information Technology Service Management (ITSM) program is to improve the quality, effectiveness and efficiency of delivering IT services to the campus community leveraging a best practices framework (currently version 3 of the IT Infrastructure Library [ITIL®]). Learn More >

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.