Why Use Shared Services?
➤ Making the Case for Shared Services (EAB)
➤ Achieving High Performance Through Shared Services: Lessons From the Masters (Accenture)
➤ Optimizing Shared Services Organizations to Maximize Capacity and Minimize Costs (ScottMadden)
➤ Shared Services: A Huron Service Delivery Design Offering (Huron Consulting Group)
How to Implement
➤ Implementing Shared Services (EAB)
➤ Preparing Your Institution for Shared Services Implementation (Academic Impressions)
➤ Transitioning to a Shared Services Model (EAB)
Case Studies
➤ Institutional Excellence Award 2015: Reorganize and Redefine KU IT(Kansas University)
➤ Research Shared Services: A Case Study in Implementation (Huron Consulting Group)
Guidelines & Best Practices
➤ Workday: Guiding Principles (The Claremont Colleges)
➤ Shared Services: Best Practices in Higher Education (NACUBO)
Other
➤ Campus Shared Services: Shared Services Elsewhere (Berkeley)
➤ Providing Faculty Support Under Shared Services Models (EAB)