Roles and Responsibilities
- Review service levels and Campus Technology Support Team performance though direct experience and performance metrics
- Provide status reports to SEAS Steering Committee
- Prioritize and propose projects for continuous improvement
- Ensure the hubs perform as expected and are accountable to customers
Team Members
Name | Department |
---|---|
Sylvia Banda | FAA Finance & Operations |
Kathy Heath | FAA Finance & Operations |
Heidi Janzen | College of Nursing |
Jim Kavanagh | Campus Technology Support |
Gwat-Yong Lie | Helen Bader School of Social Welfare |
Hope Longwell-Grice | School of Education |
Jeri-Anne Lyons | College of Health Sciences |
Deb Maglio | College of Health Sciences |
Bob Meyer | Student Affairs IT Services |
Jessica Russell | School of Education |
Dan Siercks | L&S IT |
Rudy Strong | UITS |