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University of Wisconsin-Milwaukee

Integrated Support Services Project

Powerful Ideas. Proven Results.

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  • FAQs
    • FAQs for Potential Incoming Hub Staff
  • Project Teams
  • News & Updates
    • Stakeholder Communication Updates
    • Upcoming Project Milestones
    • Campus Updates
  • Models
  • Resources
  • Contact Us
  • About Us
    • Project Key Decisions and Deliverables

Resources

Why Use Shared Services?

➤  Making the Case for Shared Services (EAB)

➤  Achieving High Performance Through Shared Services: Lessons From the Masters (Accenture)

➤  Optimizing Shared Services Organizations to Maximize Capacity and Minimize Costs (ScottMadden)

➤  Shared Services: A Huron Service Delivery Design Offering (Huron Consulting Group)


How to Implement

➤  Implementing Shared Services (EAB)

➤  Preparing Your Institution for Shared Services Implementation (Academic Impressions)

➤  Transitioning to a Shared Services Model (EAB)


Case Studies

➤  Institutional Excellence Award 2015: Reorganize and Redefine KU IT(Kansas University)

➤  Research Shared Services: A Case Study in Implementation (Huron Consulting Group)


Guidelines & Best Practices

➤  Workday: Guiding Principles (The Claremont Colleges)

➤  Shared Services: Best Practices in Higher Education (NACUBO)


Other

➤  Campus Shared Services: Shared Services Elsewhere (Berkeley)

➤  Providing Faculty Support Under Shared Services Models (EAB)

Integrated Support Services Project

  • FAQ
  • Project Teams
  • Stakeholder Communication Updates
  • Project Milestones
  • Campus Updates
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  • Contact Us
  • About Us

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