About Us

Project Approach

It will take a coordinated and inclusive approach to identify how UWM will achieve the project benefits. Therefore, a project approach is proposed, which will result in:

  • A design for service delivery of support functions (Finance & Accounting, HR, IT, Procurement)
  • A plan for implementation of the service delivery/organizational design including a staffing strategy and change management
  • A plan for training and communication

Benefits for Current Employees

  • Identification of career paths — Employees involved in delivering the function will be able to clearly see where they are and where they can go within the organizational structure.
  • Appropriate alignment of salaries — Employee salaries readily align with the organizational structure of the function.
  • Enhanced dissemination of communication — A clear, streamlined organizational structure around a business function allows for communication to occur easily.
  • Employees reporting to supervisors with an understanding of their work
  • Enhanced professional development opportunities — Levels within the organizational structure will have specific competencies associated with them. This allows employees to identify competencies of a higher level position, determine (with the assistance of their supervisor) what competencies they may need to develop, and determine a fitting professional development plan.
  • Role clarity and business process standardization

Other Project Benefits

The following is a comprehensive list of benefits to be derived from this project:

  • Reduce costs through simplification and standardization
  • Concentrate resources on core higher value activities
  • Increase service quality to the academic and administrative units
  • Improve response to organizational changes
  • Facilitate the deployment of technology
  • Support new business process capabilities
  • Enhance focus on campus unit operations vs. back office processing
  • Meet process excellence targets
  • Attract and retain the best talent
  • Align the organization on common objectives
  • Meet internal customer satisfaction expectations
  • Increase productivity of internal customers