The UW Digital ID service is an implementation of Symantec’s Multi-factor One Time Password (OTP). The purpose of this service is to provide credential assurances when accessing applications with sensitive or confidential information. The UW Digital ID service is run and maintained by staff in Madison and is coordinated locally through the UWM Identity and Access Management Team.
In order to protect critical and sensitive information UW-System developed a stronger method for logging into UW-System applications. Users with access to sensitive data are now required to use a One Time Password device.
Further information is available in Multi-Factor Authentication Core User Policy and Procedures.pdf
What do new HRS Core and SFS users need to do?
Go to the UW Digital ID website https://uwdigitalid.wisconsin.edu and request a OTP device. You will have two options for an OTP device: a hardware key fob or a smartphone application.
- Detailed directions for requesting a hardware key fob can be found here: Hardware Key Fob OTP Request
- Detailed directions for requesting a smartphone OTP can be found here: Smartphone OTP Request
You will need to set up an appointment with a Local Registration Authority (LRA) who can issue a One TIme password (OTP) device.
- LRA contact information will be displayed on the UW Digital ID web application when you request a OTP device.
- Again, please don’t forget your two forms of ID (Drivers License, UWM Campus ID, Passport or Military ID).
Additional support information can be found within the UW Madison Knowledge Base. https://kb.wisc.edu/search.php?q=OTP