{"id":15631,"date":"2024-10-04T09:53:30","date_gmt":"2024-10-04T14:53:30","guid":{"rendered":"https:\/\/uwm.edu\/housing\/?page_id=15631"},"modified":"2026-03-26T11:50:51","modified_gmt":"2026-03-26T16:50:51","slug":"technology-media","status":"publish","type":"page","link":"https:\/\/uwm.edu\/housing\/amenities\/technology-media\/","title":{"rendered":"Technology &amp; Media"},"content":{"rendered":"\n<p><strong>Having Trouble with Technology?<\/strong><\/p>\n\n\n\n<p>This page is your go-to guide for troubleshooting common tech issues in university housing. Whether you\u2019re having problems with computers and printers or internet and Wi-Fi connections, we\u2019ve got resources to help. Explore the sections below for quick fixes, tips, and guidance on when to submit a work order for more complex problems.<\/p>\n\n\n\n<p><em>In the 2025\u20132026 academic year, UWM University Housing discontinued cable TV service in residence halls due to low usage and cost-saving efforts. Students are encouraged to use personal streaming platforms (e.g., YouTube, Roku, Apple TV, Netflix, Hulu) for entertainment.<\/em><\/p>\n\n\n\n<div class=\"uwm-p-tabs\" data-tabs-prefix-class=\"uwm-p-tabs\"><ul class=\"uwm-p-tablist\" data-hx=\"h2\"><li class=\"uwm-p-tablist--item\"><a href=\"#tab-y423-internet-wifi\" class=\"uwm-p-tablist--link\">Internet \/ Wifi<\/a><\/li><li class=\"uwm-p-tablist--item\"><a href=\"#tab-y423-computers-printers-wepa\" class=\"uwm-p-tablist--link\">Computers, Printers \/ WEPA<\/a><\/li><\/ul><div class=\"uwm-p-tabcontent\">\n<div id=\"tab-y423-internet-wifi\" class=\"uwm-p-tabcontent--pane\"><div class=\"content_block\" id=\"custom_post_widget-15644\">\n<h2 class=\"wp-block-heading\">In-Room Internet Access<\/h2>\n\n\n\n<p>University Housing offers wireless internet in all rooms\/suites\/apartments provided (and supported) by Boldyn. <strong><em>Individual, private wireless routers are prohibited in University Housing.<\/em><\/strong> Residents will also have the option to connect via one wired data jack in their room. Ethernet cords are not provided; however, they can be purchased at any of the building Service Desks. To split the ethernet (wired) connection, roommates will need to purchase a DUMB switch.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-connect-to-resnet\"><strong>How To Connect\u00a0to ResNet<\/strong><\/h3>\n\n\n\n<p>Prior to connecting to University Housing WiFi (MyResNet), residents will need to create an account and authorize their wireless device(s). This can be done before arriving on campus.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From any internet-compatible device, open a browser and go to <a href=\"http:\/\/uwm.hed.boldyn.com\">uwm.hed.boldyn.com<\/a>.<\/li>\n\n\n\n<li>Sign in using your UWM credentials and create an account.<\/li>\n\n\n\n<li>After account creation, sign back in and click on &#8220;show WiFi password&#8221; under Add Devices tab. You may keep the password shown or change it to something unique.<\/li>\n\n\n\n<li>Connect to the network.\n<ul class=\"wp-block-list\">\n<li>Navigate to the wireless settings on each device.<\/li>\n\n\n\n<li>Connect to MyResNet-5G (Always use 5G if your device is compatible. Only use 2G when using a 5G-incompatible device.)<\/li>\n\n\n\n<li>Enter your WiFi password when prompted. (Enable &#8220;auto-join&#8221;)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"a1\">Wifi\/Network Support<\/h2>\n\n\n\n<p>You can access your account at any time by logging in at <a href=\"http:\/\/uwm.hed.boldyn.com\" target=\"_blank\" rel=\"noreferrer noopener\">uwm.hed.boldyn.com<\/a>.<br>If you have registration or connectivity issues, a support representative is available 24 hours a day to assist.<\/p>\n\n\n\n<p><strong>Email:\u00a0<\/strong><a href=\"mailto:support@apogee.us\">support.hed@boldyn.com<\/a><br><strong>Phone:<\/strong>\u00a0(855) 868-7158<br><strong>Online:\u00a0<\/strong><a href=\"http:\/\/uwm.hed.boldyn.com\">uwm.hed.boldyn.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"tab-y423-computers-printers-wepa\" class=\"uwm-p-tabcontent--pane\"><div class=\"content_block\" id=\"custom_post_widget-15640\">\n<p>Residents have access to the computer labs and workstations in all University Housing Facilities, which are open 24 hours a day.<\/p>\n\n\n\n<p>Courtesy computers for short-term use are also available in the lobby of most University Housing locations.<\/p>\n\n\n\n<p>University Housing Facilities also provide access to campus printing services (<em>fees apply<\/em>). WEPA print stations can be accessed directly from your personal digital devices, as well as through community workstations. Visit&nbsp;<a href=\"https:\/\/uwm.edu\/technology\/printstations\/\">UWM Technology Resources<\/a>&nbsp;for instructions and a list of WEPA stations across campus.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Having Trouble with Technology? This page is your go-to guide for troubleshooting common tech issues in university housing. Whether you\u2019re having problems with computers and printers or internet and Wi-Fi connections, we\u2019ve got resources to help. Explore the sections below &hellip;<\/p>\n","protected":false},"author":40,"featured_media":0,"parent":738,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","uwm_wg_additional_authors":[]},"class_list":["post-15631","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Housing at UWM<\/title>\n<meta name=\"description\" content=\"Explore UWM Housing\u2019s technology and media amenities. 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