{"version":"1.0","provider_name":"History","provider_url":"https:\/\/uwm.edu\/history","author_name":"Susan Wagner","author_url":"https:\/\/uwm.edu\/history\/author\/wagnerssuwm-edu\/","title":"Rick Popp, Telephony Expert","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"HHdHWkxawr\"><a href=\"https:\/\/uwm.edu\/history\/rick-popp-telephony-expert\/\">Rick Popp, Telephony Expert<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/uwm.edu\/history\/rick-popp-telephony-expert\/embed\/#?secret=HHdHWkxawr\" width=\"600\" height=\"338\" title=\"&#8220;Rick Popp, Telephony Expert&#8221; &#8212; History\" data-secret=\"HHdHWkxawr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/uwm.edu\/history\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/uwm.edu\/history\/wp-content\/uploads\/sites\/212\/2026\/09\/ohsas-18001-step-by-step-a-practical-guide-toll-free-telephone-number-customer-service-internet-fax-others-30633fd44deff4f663b1a11fc14aa596.png","thumbnail_width":768,"thumbnail_height":768,"description":"Check out this 99 Percent Invisible podcast. The discussion features the introduction of the Inward Wide Area Telephone Service (INWATS), more commonly known as the 800 number. Our own Rick Popp is an expert interviewed extensively in the podcast!"}