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Thomas J. Best, PhD

Assistant Professor
 Thomas Best
(414) 229-7104
(414) 229-3373
Northwest Quadrant B 6459


Ph D Operations Management UChicago Booth School of Business 2015
MS Industrial Engineering University of Wisconsin – Madison 2007
BS Industrial Engineering University of Wisconsin – Madison 2006

Speaker Topics

  • Hospital operations
  • Hospitalists
  • Comprehensive health care
  • Social determinants of health
  • Oral and systemic health

Interests & Expertise

Tom completed his PhD at the University of Chicago Booth School of Business with a focus on operations management. His dissertation focused on modeling specialization within and between hospitals. He has over 10 years of research experience in hospital operations and quality improvement. He has held positions in health care analytics, quality improvement, and management at the University of Chicago Medicine and the University of Wisconsin Hospital and Clinics.

His research focuses on the connection between hospital services and other types of health and social services. Specific subtopics include the sharing of hospital bed units by different types of specialty care, the defragmentation of health and social services for people at increased risk of hospitalization, and the associations between oral health care and overall health.

Selected Publications

Zhang, H., Best, T. J., Chivu, A., & Meltzer, D. O. (2019, April (2nd Quarter/Spring)). Simulation-Based Optimization to Improve Hospital Inpatient Assignment Under Capacity Strain. Health Care Management Science.
Meltzer, D., Cursio, J., Flores, A., Gibbons, R., Zhang, X., Best, T. J., Perish, E., Ruhnke, G., Verma, A., Krishnamoorthi, R., Tang, J., Tanksley, A., Berry, G., Schram, A., Vineet, A., Wiklund, L., Nida, E., Gier, N., Harris, M., Ellen, C., & CCP Research Group (2018, June). Effects of a Comprehensive Care Physician (CCP) Program on Patient Satisfaction, Health Status, and Hospital Admissions in Medicare Patients at Increased Risk of Hospitalization: Initial Findings of a Randomized Trial..
Best, T. J., Sandıkçı, B., Eisenstein, D. D., & Meltzer, D. O. (2015, May). Managing Hospital Inpatient Bed Capacity Through Partitioning Care into Focused Wings. Manufacturing & Service Operations Management, 17(2), 157-176.
Dahlstrom, M., Best, T. J., Baker, C., Doeing, D., Davis, A., Doty, J., & Arora, V. M. (2011, March). Improving Identification and Documentation of Pressure Ulcers at an Urban Academic Hospital. The Joint Commission Journal on Quality and Patient Safety, 37(3), 123-AP1.
Einstein, M. H., Kushner, D. M., Connor, J. P., Bohl, A. A., Best, T. J., Evans, M. D., Chappell, R. J., & Hartenbach, E. M. (2008, November). A Protocol of Dual Prophylaxis for Venous Thromboembolism Prevention in Gynecologic Cancer Patients. Obstetrics & Gynecology, 112(5), 1091-1097.

Professional Memberships

  • Faculty Associate of the American College of Healthcare Executives (ACHE)
  • Healthcare Applications Society, Institute for Operations Research and the Management Sciences (INFORMS)
  • The Society for Health Systems (SHS) within the Institute of Industrial and Systems Engineers (IISE)
  • Society for Medical Decision Making (SMDM)
  • Association of State and Territorial Dental Directors (ASTDD) (Associate Member)