Graduate School Information Technology and Analysis

General Contact Information

Office: Mitchell 243
E-mail: gsor‐ita-support@groups.uwm.edu

Information Technology & Analysis Directory

J. Shane Dunlap
IT Director
414-229-3160
jsdunlap@uwm.edu

Riley Hale
Senior Systems Analyst
414-229-2422
rjhale@uwm.edu

Joe Steinbring
Web Applications Engineer
414-251-6150
josephs7@uwm.edu

Request Web Support

What support do you need?*
Equipment Loan / Meeting Facilitation
What equipment will you need?
- Laptop
- Projector / Display
- Webcam (For use with Skype, Google Hangout, WebEx, GoToMeeting, etc.)
- Speaker Phone
- Digital Voice Recorder
- No Equipment (just mediation)
- Zoom Virtual Conference Room
Additional Instructions
When and where will you need it?
Date
Date Format: MM slash DD slash YYYY
Start Time

: HH

MM
Breakdown Time

: HH

MM
Building
Room
Setup Location
Printer Details
Which printer?
Color
Notes
Desktop Support Request
Please describe the problem you are having, being as specific as possible. Include the exact text of any error messages you receive. If applicable, please include:
- - Steps you were going through when the problem occurred
- - URL of Web page that you were using
- - How often you experience this problem
- - When this problem started occurring
- - Any recent changes made to your computer
- - Software in which you are experiencing the issue
Support Request
Related Files
Drop files here or

Accepted file types: xls, xlsx, txt, doc, docx, pdf, png, jpg, jpeg, bmp.
Website Change
What is the URL of the web page that needs to be changed?
What is the incorrect information that needs to be changed?
What is the correct information to change to, or new information to add?
You can upload an image, PDF, Spreadsheet or Microsoft Word Doc of the web page and requested changes if needed.
Drop files here or

Accepted file types: doc, docx, pdf, png, jpg, jpeg, bmp, xls, xlsx, txt.
Web Application Support
What is the URL of the web application involved?
Support Request
You can upload a screenshot of the problem here.
Drop files here or
Contact Information
Full Name*
Email*
Phone
Comments
This field is for validation purposes and should be left unchanged.

Time Off Request

Graduate School staff can request time off using HRS

Acceptable Use of Information Technology Resources

All use of information technology (IT) resources under the control of the University of Wisconsin System must conform to the following policies:

General Contact Information

Information Technology & Analysis Directory

Request Web Support

Equipment Loan / Meeting Facilitation

When and where will you need it?

Printer Details

Desktop Support Request

Website Change

Web Application Support

Contact Information

Time Off Request

Acceptable Use of Information Technology Resources