Managing Roommate Conflicts

Managing Roommate Conflicts

Article courtesy of University Housing

Now that we are more than a month in to the school year, we felt it is a good time to check in with you and offer some tips on how to guide your student through one of the traditional collegiate challenges: roommate conflict. Keep in mind that University Housing’s Resident Assistants and Residence Life Coordinators are always happy to help support your student as they navigate these interpersonal relationships.sandburg

Here are the top five things we think that your student should focus on to resolve roommate conflicts:

Respect

As with any conflict, there are two sides to the story. We encourage your student to do two things: First, examine their own role and responsibility for whatever issue is rising up. Second, respect the perception of the student they are having trouble with. In some cases, the student may not even know or understand why there is a problem. At the outset of conflict resolution, giving someone the benefit of the doubt can go a long way.

Set and Review Expectations

Suitemates started the year by completing a suitemate agreement: A shared vision of their expectations, rights, and responsibilities for the year ahead. The creation of those agreements should have provided an opportunity to discuss personal preferences on things like: cleanliness, noise, guests, and use of each other’s personal property.

So an early part of your discussion with your student should involve whether or not the issue was covered adequately in those expectations. If not, then the next question is whether the expectation is reasonable and should be included for the future. (Keep in mind, it’s normal for some things to be missed, and for preferences/needs to change – if it’s reasonable, standards can shift over time).

Communication

Good communication before a conflict arises, or after, can be the key to successful roommate relationships. Once an issue arises, it’s important for the individuals in conflict to TALK about what the problem is and how to fix. Oftentimes, we as professionals find that there are a series of smaller conflicts that tend to accumulate, adding friction and pressure until a bigger issue ignites outward conflict. The key part is, most of the smaller conflicts can be easily resolved by identifying the issue, talking specifically about it, and working together to find a mutually agreeable COMPROMISE.

What’s most important is that student’s talk with each other frequently, which makes it easier for these “conflict resolving” conversations to happen. If the only time I ever talk with my roommate is when something is bugging me, we both might start to avoid conversations with each other entirely, because we associate them with conflict.

Follow Through

Post-compromise, it’s important that both parties do what they say they were going to do. If that meant a change in behavior, then that needs to happen. If that meant making amends for previous issues, that needs to happen too.

Follow Up

Another important step. Check in with each other a few days or weeks later to see how the resolution has worked. If the resolution was successful, it seems like that is a natural starting point to continue to build a friendship. If the resolution was not successful, it may need another round of efforts – starting back at Respect.

As always, our residence life team is here to support your student as they navigate their time in University Housing. Please encourage your student to reach out to their student Resident Assistant, or their professional Residence Life Coordinators.